Server summary data is not displayed for host – HP OneView for VMware vCenter User Manual

Page 124

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Action: Use the Host Properties page or the Server Password Management page to verify that the
OA credentials are correct and reachable for HP OneView for vCenter, and change them if
necessary.

Network portlet for blades is missing the diagram link

Possible cause: Virtual Connect credentials are missing or incorrect.

Action: Use the Host Properties page or the Server Password Management page to verify that the
Virtual Connect credentials are correct and reachable for HP OneView for vCenter, and change
them if necessary.

Server summary data is not displayed for host

Possible cause 1: iLO is not associated with the host system.

Action: Verify that iLO is associated with the host system.

Use one of the following methods to associate iLO with a host:

Configure iLO in vCenter

Use this method if you are using a VMware cluster with power management. In the vSphere
Client, select a host and click the Configuration tab. Click the Power Management link in the
Software section, and then click Properties in the upper-right corner. Enter the iLO settings,
and then click OK.

Configure iLO from the HP Management tab

Select a host and click the HP Management tab. Move your cursor over the Settings icon, and
then select Host Properties. Enter the iLO settings, and then click Save.

Use automatic association

Verify that the HP SNMP agents/HP CIM providers are installed on the host and that the
credentials are correct:

HP OneView for vCenter Version 6.3 and later can make the host-to-iLO association by
communicating directly with the vSphere 5.x/ESXi 5.x host. The HP ESXi Offline Bundle
for VMware ESXi must be installed on the host for the automatic association to occur.

For HP OneView for vCenter Version 6.2.2 and earlier, the VMware host-to-iLO association
is automatically derived from HP SIM if HP SIM is present in the environment. HP SIM
can require that the HP ESXi Offline Bundle for VMware ESXi are installed on the host.

Possible cause 2: The host lost its connection to iLO.

Action: Re-seat the host in its enclosure.

Health status or information is missing for specific hosts or clusters

Possible cause: Active and properly authenticated communication between vCenter Server, HP
OneView for vCenter, HP ESXi Offline Bundle for VMware ESXi, or Virtual Connect Manager
(blades only), and the managed nodes is not established with their management processors.

Action: Verify that properly authenticated communication is established.

Verify that the iLO information is associated correctly with the corresponding host system as
described in

“Associating the VMware host to iLO” (page 10)

.

Verify that the HP ESXi Offline Bundle for VMware ESXi are installed and that the credentials
are properly configured in HP OneView for vCenter.

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Troubleshooting

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