Obtain electronic support, Hp support by phone, Before you call – HP Officejet Pro 251dw Printer series User Manual
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Obtain electronic support
To find support and warranty information, go to the HP website at . This website provides information and utilities that can help you correct many
common printer problems. If prompted, select your country/region, and then click
Contact HP for information about calling for technical support.
This website also offers technical support, drivers, supplies, ordering information and
other options such as:
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Access online support pages.
•
Send HP an email message for answers to your questions.
•
Connect with an HP technician by using online chat.
•
Check for HP software updates.
You can also obtain support from the HP software for Windows or Mac OS X, which
provide easy, step-by-step solutions to common printing problems. For more
information, see Printer management tools.
Support options and availability vary by printer, country/region, and language.
HP support by phone
The phone support numbers and associated costs listed here are those in effect at time
of publication and are applicable only for calls made on a land line. Different rates may
apply for mobile phones.
For the most current HP list of telephone support numbers and call costs information,
. This website provides information and utilities that can help
you correct many common printer problems.
During the warranty period, you may obtain assistance from the HP Customer Care
Center.
NOTE: HP does not provide telephone support for Linux printing. All support is
provided online at the following website: Click the Ask
a question button to begin the support process.
The HPLIP website does not provide support for Windows or Mac OS X. If you are
using these operating systems, se. This website provides
information and utilities that can help you correct many common printer problems.
This section contains the following topics:
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•
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After the phone support period
Before you call
Call HP support while you are in front of the computer and the printer. Be prepared to
provide the following information:
•
Model number
•
Serial number (located on the back or bottom of the printer)
HP support
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