HP Officejet Pro 251dw Printer series - Manual (Page 74)

For information about connecting the printer to a wireless network, see Set up the
printer for wireless communication.
B: Check to see if you can access the EWS
After you establish that the computer and the printer both have active connections to a
network, you can verify if they are on the same network by opening the printer's EWS.
For more information, see Embedded web server.
To access the EWS
1.
On your computer, open the EWS. For more information, see Embedded web
server.
NOTE: If you are using a proxy server in your browser, you might need to
disable it to access the EWS.
2. If you can open the EWS, try using the printer over the network (such as to print)
to see if your network setup was successful.
If you cannot open the EWS or are still having problems using the printer over the
network, continue to the next section regarding firewalls.
Step 3 - Make sure your computer is not connected to your network over a
Virtual Private Network (VPN)
A Virtual Private Network (VPN) is a computer network that uses the Internet to provide
a remote, secure connection to an organization’s network. However, most VPN
services do not allow you to access local devices (like your printer) on your local
network while your computer is connected to the VPN.
To connect to the printer, disconnect from the VPN.
TIP: To use the printer while connected to the VPN, you can connect the printer to
your computer with a USB cable. The printer uses its USB and network
connections at the same time.
For more information, contact your network administrator or the person who set up the
wireless network.
Step 4 - Make sure the printer is online and ready
If you have the HP software installed, you can check the printer’s status from your
computer to see if the printer is paused or offline, preventing you from using it.
To check the printer’s status, follow the instructions for your operating system:
Windows
1.
Click Start, and then click Printers or Printers and Faxes or Devices and
Printers.
- Or -
Click Start, click Control Panel, and then double-click Printers.
2. If the printers on your computer are not being displayed in Details view, click the
View menu, and then click Details.
Chapter 5
70 Solve a problem