Fax transmission is slow, Parts of a fax i sent are cut off, The fax i sent was blank when it was received – HP Photosmart C4344 All-in-One Printer User Manual

Page 182

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Solution 5: Use the Lighter/Darker setting to darken the original when sending the
fax

Solution: Make a copy to check the quality of the printout. If the printout is too light,
you can darken it by adjusting the Lighter/Darker setting when sending the fax.
For more information, see:

“Change the Lighter/Darker setting” on page 24

Cause: The Lighter/Darker setting might have been set too light. If you were
sending a faded, washed out, or handwritten fax, or a document with a watermark
(such as a red seal or stamp), you can change the Lighter/Darker setting to send
the fax darker than the original.

Parts of a fax I sent are cut off

Solution: Make sure the receiving fax machine can accept the paper size you are
using. If not, ask the recipient if the receiving fax machine has a fit to page setting
they can use to reduce the incoming fax to fit standard paper size such as letter or
A4.
Cause: Some fax machines cannot accept faxes larger than letter or A4 paper. The
fax was larger than letter or A4 paper.

The fax I sent was blank when it was received

Solution: Load your original print side down on the right front corner of the glass.
For more information, see:

“Load originals” on page 27

Cause: The original was not loaded or was loaded incorrectly.

Fax transmission is slow

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Send the fax in black and white

Solution 2: Lower the fax resolution

Solution 3: Check the phone line for noise

Solution 4: Check the receiving fax machine for problems

Solution 5: Increase the fax speed

Solution 1: Send the fax in black and white

Solution: Sending a fax in color can take longer than sending a black-and-white
fax. Try sending the fax in black and white.
Cause: You were sending a fax in color.

Fax troubleshooting

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