HP PSC 2350 All-in-One Printer User Manual
Page 101
I received a message on the color graphics display that the print cartridge
alignment failed
Cause
The incorrect type of paper is loaded in the paper tray.
Solution
If you have colored paper loaded in the paper tray when you align the print
cartridges, the alignment fails. Load unused plain white letter or A4 paper into the
paper tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge.
Contact HP Support. Go
. If prompted, choose your
country/region, and then click Contact HP for information on calling for technical
support.
Cause
Protective tape is covering the print cartridges.
Solution
Check each print cartridge. If the plastic tape is still covering the ink nozzles, gently
remove the plastic tape by using the pink pull tab. Do not touch the ink nozzles or
the copper-colored contacts.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
Chapter 13
98
HP PSC 2350 series all-in-one
Troubleshooting
information