HP XP Racks User Manual

Page 207

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Probable Causes and Solutions

Problems

You can find the changes by:

Nothing happens when you click the
button.

scrolling the current list up and down.

selecting another CU from the tree and then scrolling the list up and down.

Open-systems hosts cannot read from
or write to a volume.

The volume is protected by the read-only attribute. Write failure is reported
as an error message.

The volume is protected by the Protect attribute. Read (or write) failure is
reported as an error message.

Mainframe hosts cannot read from or
write to a volume.

The volume is protected by the read-only attribute. Write failure is reported
as a Write Inhibit condition.

The volume is protected by the Protect attribute. Read (or write) failure is
reported as a cc=3 condition.

The number of days in the Retention Term is calculated based on the operating
time of the storage system. Therefore, the number of days in the Retention
Term may not decrease.

The number of days in the Retention
Term does not decrease

Troubleshooting provisioning while using RAID Manager

If an error occurs while operating Data Retention or Thin Provisioning while using RAID Manager,
you might identify the cause of the error by referring to the log appearing on the RAID Manager
window or the RAID Manager operation log file.

The RAID Manager operation log file is stored in the following directory.

/HORCM/log*/curlog/horcmlog_HOST/horcm.log

where

* is the instance number.

HOST is the host name.

The following is an example of a log entry in the RAID Manager window.

Errors when operating RAID Manager (Thin Provisioning, SSB1: 0x2e31/0xb96d)

Solutions

Error Contents

Error Code (SSB2)

Perform user authentication.

The command cannot be executed because user
authentication is not performed.

0x9100

Ask HP Technical Support to solve the problem.

Error occurred when increasing THP V-VOL
capacity operation.

0xb900/ 0xb901/
0xaf28

Increase the THP V-VOL capacity after finishing
operations on your storage system, such as the

The operation was rejected because the
configuration was being changed by SVP or

0xb902

Virtual LUN operation or a maintenance

Remote Web Console, or because the THP

operation. See Caution in

“Requirements for

increasing THP V-VOL capacity” (page 64)

.

V-VOL capacity was going to be increased by
another instance of the RAID Manager.

Increase the THP V-VOL capacity after the
specified volume is placed online with the OS
which supports EAV.

The operation was rejected because the
specified volume is placed online with the OS
which does not support EAV (Extended Address
Volume).

0xaf22

Specify a capacity so that the pool reservation
rate will not be exceeded.

The operation was rejected because the total
THP V-VOL capacity exceeded the pool

0xaf24

Troubleshooting provisioning while using RAID Manager 207

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