Before you call for service – GE PT970DRWW User Manual

Page 44

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Before you call for service…

44

Troubleshooting Tips

Problem

Possible Causes

What To Do

Lower oven

Oven thermostat 

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temperature too

needs adjustment.

section.

hot or too cold

Lower oven will

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

not work

blown or the circuit

breaker

tripped.

Oven controls improperly set. • See the Using the lower oven section.

Lower oven will not

The oven temperature is too

• Allow the oven to cool and reset the controls.

self-clean

high to set a self-clean operation.

The probe is plugged into

• Remove the probe from the oven.

the outlet in the oven.
Oven controls improperly set.
• See the Using the self-cleaning lower oven section.

“Crackling” or

This is the sound of the

• This is normal.

“popping” sound in

metal heating and cooling

the lower oven

during both the cooking and

cleaning

functions.

Excessive smoking in

Excessive soil.

• Press the Clear/Off pad. Open the windows to

the lower oven during

rid the room of smoke. Wait until the LOCKED light

a clean cycle

goes off. Wipe up the excess soil and reset the

clean

cycle.

Lower oven door will

Oven too hot.

• Allow the oven to cool below locking temperature.

not open after a

clean cycle

Lower oven not clean

Oven controls improperly set. • See the Using the self-cleaning lower oven section.

after a clean cycle

Oven was heavily soiled.

• Clean up heavy spillovers before starting the clean

cycle. Heavily soiled ovens may need to self-clean

again or for a longer period of time.

“LOCKED” flashes in

The self-clean cycle has

• Close the oven door.

the lower oven display been selected but the

door is not closed.

LOCKED light is on

The oven door is locked

• Press the Clear/Off pad. Allow the oven to cool.

when you want to cook because the temperature

in the lower oven

inside the oven has not

dropped below the

unlocking

temperature.

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