HUACAM HCV704 - Manual (Page 42)

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Please double check the Alarm Action on yourHCV704 . Login to the web GUI of theHCV704 , go
to the Motion Detection or Alarm Events page, and make sure option Upload to Alarm Center is
checked.
9. Recommended to save the video files in different directories when using HC_Surf?
It is better to save video files in different directory to prevent accidental deletion of the recorded
files you need.
10. How to use a cell phone to watch theHCV704 video stream?
You must set the video resolution to QCIF to watch theHCV704 video stream from a cell phone.
Make sure to set the bit rate to 64kbps to ensure the best video quality.
11. Why the IP address of the device NOT reset when clicking the “Restore” button?
TheHCV704 could be installed in areas that are not easy to access. For example, it could be
installed on the roof of a building or the ceiling of an office.This makes it difficult to reinstall the
device, therefore the “Restore” function will not clear the IP address.
12. Why can’t the live video stream be viewed using a mobile phone or HC_Surf after changing
the HTTP Port of the device?
Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number. For
example, if the HTTP port is 88, then the RTSP port of the device that you configured on
HC_Surf or mobile phone should be 2088.
13. Port forwarding
Two ports must be forwarded on your router to watch video from aHCV704 that is located on a
private network from a PC in a public network. The web port (HTTP) and the RTSP port. Please
make note that the RTSP port number changes according to the web port. If the web port is 80,
then the RTSP port is 554. If the web port is not 80, then the RTSP port equals the web port
+2000. For example, if the web port is 88, then the RTSP port will be 2088.