Troubleshooting – PowerTap SL 2.4 User Manual

Page 39

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Troubleshooting

No display on computer screen
· Computer is asleep – Press [MODE] or [SELECT] on the computer to wake up the computer.
· Batteries need replacement - replace the computer batteries as shown on pages 14-15 of the

User Manual.

· Computer is too cold- operating temp. is 32 to 110 degrees Fahrenheit

Computer display is on, but there is no transmission icon
· Hub is asleep - spin the wheel to wake up the hub.
· Computer has not “found” the hub. Press and hold [MODE] and [SELECT] until “Find” appears

on the display. Make sure hub is awake by rotating wheel once.

· Batteries need replacement - replace the hub batteries as shown on page 34 of the

User Manual.

· Does the word “watts” appear under the top line? If no than you have entered cycle computer

mode. See cycle computer mode for further instructions.

· Interference with other devices - make sure you are not setting up the PowerTap inside a

building with a lot of electrical noise, neon signs, or near power lines. Bring the PowerTap out
side or away from the electrical disturbance to see if signal returns. Also make sure you don’t
have any other devices on your bike such as lights, magnets or cycle computer sensors.

· PowerTap computer’s batteries are low, replace batteries as shown on page 34 of the

User Manual. We recommend using a Cone Wrench to remove the battery cap, not a coin.

· Displayed data blinks or does not function
· Batteries need replacement - replace the computer batteries as shown on pages 34 of

the User Manual.

· Computer not seated in mount - make sure computer is firmly and correctly mounted in

handlebar mount.

· Interference with other devices - make sure you are not setting up the PowerTap inside a

building with a lot of electrical noise, neon signs, or near power lines. Bring the PowerTap
outside or away from the electrical disturbance to see if signal returns. Also make sure you don’t
have any other devices on your bike such as lights, magnets or cycle computer sensors.

Power seems incorrect

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