Troubleshooting – Outback Power Systems GFX International Series Operators Manual User Manual

Page 36

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Troubleshooting

34

900-0112-01-00 Rev B

Table 4 Basic Troubleshooting Steps

Symptom Unusual LEDs

Possible Cause

Possible Remedy

AC IN LED flashes

HBX mode has disconnected
from AC.

MATE system display only: Check the AC IN
hot key screen to see if HBX mode is in use.

MATE3 system display only: Check the AC
Input Mode
setting with the

AC INPUT

hot key. In either case, if activated
prematurely, check the HBX settings.
(If this setting was intentional, then no
action is required.)

AC IN LED flashes

Grid use function has
disconnected from AC.

If activated prematurely:
(MATE system display only) C
heck both
ADV/MATE/GRIDUSE menu settings and
clock settings.

(MATE3 system display only) Check both Grid
Use Time
menu settings and clock settings.

(If this setting was intentional, then no
action is required.)



(Continued)



Will not
connect to the
AC source.

AC IN LED flashes

AC source does not meet
requirements.

MATE system display only: Check
STATUS/FX/DISCON for the reason for
disconnection.

MATE3 system display only: Check the Last
AC Disconnect
screen with the

AC INPUT

hot key for the reason for disconnection.

In either case, if the unit never originally
connected, check the Warning menu.
Confirm the source voltage and frequency.

AC IN LED switches
between continuous
and flashing. Inverter
LED remains
illuminated.

Inverter’s output has been
connected to its input. Voltage
shifts are the result of trying to
match its own voltage.

Disconnect the wires from the inverter’s AC
input terminals or AC output terminals, or
both. If the problem immediately
disappears, it is an external wiring issue.
The inverter’s AC HOT IN and AC HOT OUT
must remain isolated from each other.

AC IN LED switches
between continuous
and flashing. Inverter
LED turns on and off
with each cycle.

Low AC input voltage. Can be
caused by weak AC source, or by
faulty input connection.

Test AC HOT IN and NEUTRAL IN
connections with AC voltmeter. If low or
fluctuating, this is an external problem.

Inverter clicks
repeatedly. AC
output voltage
rises or drops
to unusual
levels with
every click.

AC IN LED switches
between continuous
and flashing. Inverter
LED turns on and off
with each cycle.
(Generator only)

Inverter has been set to sell to
utility grid but has been
connected to a generator.

Unit will drive the generator voltage up to
disconnection, then reconnect to the
generator and try again.

MATE system display only: Set ac transfer
control
menu to gen. This will keep it from
selling.

MATE3 system display only: Set Input Type
to Gen in the AC Input and Current Limit
menu. This will keep it from selling.

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