Troubleshooting guide – Kenwood TK-3501E User Manual
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TROUBLESHOOTING GUIDE
Problem
Solution
Cannot turn the transceiver
power ON.
• The battery pack is discharged.
Recharge the battery pack or replace
the batteries.
• The battery pack may not be installed
correctly. Remove the battery pack and
install again.
Battery deterioration occurs
when a battery pack is
charged repeatedly.
• The battery pack life is finished. Replace
the battery pack with a new one.
Cannot talk to or hear other
members in your group.
• Make sure you are using the same
frequency and QT/DQT settings as the
other members in your group.
• Other group members may be too far
away. Make sure you are within range of
the other transceivers.
Other voices (besides group
members’) are present on the
channel.
• Change the QT/DQT settings. Make sure
all group members change the settings
on their transceivers to match the new
QT/DQT setting.
Note:
◆ If the problem persists, contact a KENWOOD authorized service
center for repairs. You may return your transceiver for service to
the authorized KENWOOD dealer from whom you purchased it
or any authorized KENWOOD service center.