Troubleshooting guide – Kenwood TK-3501E User Manual

Page 29

Advertising
background image

21

TROUBLESHOOTING GUIDE

Problem

Solution

Cannot turn the transceiver

power ON.

• The battery pack is discharged.

Recharge the battery pack or replace

the batteries.

• The battery pack may not be installed

correctly. Remove the battery pack and

install again.

Battery deterioration occurs

when a battery pack is

charged repeatedly.

• The battery pack life is finished. Replace

the battery pack with a new one.

Cannot talk to or hear other

members in your group.

• Make sure you are using the same

frequency and QT/DQT settings as the

other members in your group.

• Other group members may be too far

away. Make sure you are within range of

the other transceivers.

Other voices (besides group

members’) are present on the

channel.

• Change the QT/DQT settings. Make sure

all group members change the settings

on their transceivers to match the new

QT/DQT setting.

Note:

◆ If the problem persists, contact a KENWOOD authorized service

center for repairs. You may return your transceiver for service to

the authorized KENWOOD dealer from whom you purchased it

or any authorized KENWOOD service center.

Advertising