4 service and repair – Clary SP Series-Model PD User Manual
Page 45
T H E C O N T I N U O U S P O W E R C O M P A N Y
45
5.4 Service
and
Repair
Your PD Series UPS is backed by one of the finest customer service teams available. Write or call
them at any time to obtain more information about your unit.
Clary Corporation
150 E. Huntington Drive
Monrovia, CA 91016
1-800-551-6111
If a problem should occur, it is important that you obtain a Return Material Authorization (RMA)
number from the Service Department to process any unit returned to the factory. In consulting the
factory, always have the unit model number and serial number at hand. This information is located on
the identification label and is essential in retrieving your unit’s performance and history record.
The RMA number issued to you should appear on the outside of the carton, if the unit is returned, or
on any correspondence regarding your unit. When shipping a unit back to the factory, try to use the
original packing container and shipping materials. The Service Department cannot take responsibility
for any unit damaged in return shipment. All units must be returned prepaid to:
Clary Corporation
Service Department
150 E. Huntington Drive
Monrovia, CA 91016