Allied Telesis NETEXTREME II AT-2973SX - Manual (Page 14)

Preface
14
Contacting Allied Telesis
This section provides Allied Telesis contact information for technical
support as well as sales or corporate information.
Online Support
You can request technical support online by accessing the Allied Telesis
Knowledge Base: www.alliedtelesis.com/support/kb.aspx. You can use
the Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.
Email and
Telephone
Support
For Technical Support via email or telephone, refer to the Support section
of the Allied Telesis web site: www.alliedtelesis.com/support.
Returning
Products
Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesis without an
RMA number will be returned to the sender at the sender’s expense. For
instructions on how to obtain an RMA number, go to the Support section
on our web site at www.alliedtelesis.com/support/rma.aspx.
For Sales or
Corporate
Information
You can contact Allied Telesis for sales or corporate information through
our web site at http://www.alliedtelesis.com/purchase.
Warranty
Go to www.alliedtelesis.com/warranty for the specific terms and
conditions of the warranty and for warranty registration for the AT-2973SX,
AT-2973T, and AT-2973T/4 adapters.
Management
Software Updates
New releases of management software for our managed products are
available from both of the following web sites:
 Allied Telesis web site: www.alliedtelesis.com/support/software/
 Allied Telesis FTP server:ftp://ftp.alliedtelesis.com
If you prefer to download new software from the Allied Telesis FTP server
from your workstation’s command prompt, you will need FTP client
software and you must log in to the server. Enter “anonymous” for the user
name and your email address for the password.