Troubleshooting overview, Figure 2-1 troubleshooting overview – Agilent Technologies Agilent 82350B User Manual

Page 36

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2

Troubleshooting Guidelines

24

82350B Installation and Configuration Guide

Troubleshooting Overview

A suggested troubleshooting flowchart for the 82350B,
installed instruments, and the Agilent IO Libraries Suite
follows. We suggest that you start at Step 1 and then go to
Step 2 and then to Step 3, as required.

Figure 2-1 Troubleshooting overview

Check IO Libraries Suite

Installation

1 82350 Hardware Checks

Check Cables/

Connections/Power

Check for GPIB

Driver Files

Install Libraries (if GPIB

Already Installed)

Check IO Control

Operation

Check Device Manager

Typical Causes

Bad GPIB cables/connections
or power not ON for PC or
instruments.

Typical Causes

GPIB card drivers not installed
or GPIB card not properly
configured.

Typical Causes

Agilent IO Libraries Suite not
installed or improper IO
Libraries Suite configuration

Disable Connection Expert

Auto-Discovery

Set 82350 Read/Write

Performance Mode

After Doing These Checks:

- If the cause is not identified,
see GPIB Software Checks

- If the cause is identified as an
82350 hardware problem,
contact Agilent to return the
82350.

After Doing These Checks:

- If the cause is not identified,
see Agilent IO Libraries Checks

- If the cause is identified, but the
problem cannot be fixed, contact
Agilent for support.

After Doing These Checks:

- If the cause is not identified
or the problem cannot be
fixed, contact Agilent for
support.

Check BIOS/Interrupts

Settings

2 82350 Software Checks

3 IO Libraries Checks

Other Hardware Checks

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