Appendix, Troubleshooting – Samsung DV17MSSANR User Manual

Page 20

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English 18

Appendix

Troubleshooting

Before calling for service, check the information in this section to see if you can remedy any
problems yourself.

Table 3. Troubleshooting problems

Symptom

Corrective Actions

No Picture

Check to see that both the LCD Monitor and the
computer are plugged in and turned on.

“No Connection,
Check Signal Cable” appears

Check the signal cable connection between the
computer and the LCD Monitor

Use the LCD Monitor self test described on page 9.

“Video mode not supported”

Check the maximum resolution and the frequency

on the video port of your computer.

Compare these values with the data in the preset
timing modes, page 23.

Picture is scrambled

Check the signal cable connection between the
computer and LCD Monitor.

Perform Auto Adjustment (see page 7).

Picture is not clear

Adjust Fine and Coarse adjustments as needed (see
page 14).

Picture is fuzzy

Perform LCD Monitor reset.

Eliminate accessories (i.e., video extension cables).

Picture bounces or has wavy
oscillations

Check the signal cable connection between the
computer and LCD Monitor

Picture appears to be ghosting

Check the signal cable connection between the
computer and LCD Monitor.

The image is too light or too dark

Adjust the Brightness and Contrast settings.

Color is not uniform

Adjust the color settings using the OSD COLOR
menu.

The colors are distorted with dark
or shadowed areas

Adjust the color settings using the OSD COLOR
menu.

3 S/M 870/770/170 (E) body.FM Page 18 Wednesday, December 20, 2000 2:00 PM

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