Samsung HT-EM35-ZA - Manual (Page 42)

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English
Appendix
Symptom Check/Remedy
The aspect ratio cannot be
changed.
• You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or
4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer to the
Blu-ray Disc jacket and then select the appropriate function.
• The product is not
working.
• Press and hold the remote control's 5 button for 5 seconds in NO DISC mode.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
You have forgotten the
rating level password. • With no disc in the product, press and hold the product's 5 button for longer than 5
seconds. INIT appears on the display and all settings will return to the default values.
Then, press the POWER button.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
Can't receive radio
broadcasts. • Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM antenna in an area with
good reception.
While listening to TV audio
through the Product, no
sound is heard. • If the OPEN/CLOSE ^ button is pressed while listening to TV audio using the D. IN or
AUX functions, the Blu-ray/DVD disc functions are turned on and the TV audio is muted.
"Not Available" appears on
screen. • The features or action cannot be completed at this time because:
1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)
3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or search time that is out of range.
If the HDMI output is set to a
resolution your TV cannot
support (for example, 1080p),
you may not see a picture on
your TV. • Press and hold the 5 button on front panel for more than 5 seconds with no disc
inserted. All settings will revert to the factory settings.
No HDMI output. • Check the connection between the TV and the HDMI jack of the product.
• Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output
screen. • If random noise appears on the screen, it means that TV does not support HDCP (High-
bandwidth Digital Content Protection).
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