Document Outline

• Meridian 9417CW Important Tips
  • Introduction 1
  • Key Descriptions 2
  • The Setup and Options lists 3
  • Basic Installation 4
  • Basic Features 7
  • Directory 15
  • Callers List 19
  • Memory keys 22
  • Advanced Features 27
  • Display messages and lights 36
  • General display messages 37
  • Troubleshooting 40
  • Index
• Introduction
• Key Descriptions
• The Setup and Options lists
• Basic Installation
  • Connecting the handset cord
  • Connecting the power adaptor
  • Connecting the Line Cord when... ...lines 1 and 2 are on the same line cord
  • Connecting an optional fax machine or modem
  • Checking your telephone
  • Desk Mounting
  • Optional Wall Mounting
  • Adjusting the Display
  • The Set Options Key
• Basic Features
  • Making a call
    • 1. Lift the handset or press either © or ¬.
    • 1. Enter the number using the dial pad.
    • 2. Enter the number using the dial pad.
    • 2. Lift the handset or press either ©, ¶ or ¬.
  • Answering a call
    • 1. Lift the handset, press © or press the key for the line you want to answer.
  • Putting a call on hold
    • 1. Make or answer a call.
    • 2. Press ˙. The display shows that the call is on hold on line x and the line indicator light fla...
    • 3. To retrieve the call, press ¬. If you don’t retrieve the call within 15 minutes, the call is a...
  • Switching between two lines
    • 1. Make or answer a call on one line.
    • 2. To make or answer a second call on the other line, press the second line key. This automatical...
    • 3. To hold one line automatically and speak on the other, press the line keys alternately.
    • 4. To end a call which is not on hold, press ® or hang up.
  • Making a Conference call
    • 1. Make or answer a call on one of the lines.
    • 2. Make or answer a call on the second line.
    • 3. Once you have callers on both lines, press ç.
  • Extension in Use
  • Making a Handsfree call
    • 1. Press © or ¬.
    • 1. Lift the handset.
    • 2. Enter the number using the dial pad.
    • 2. Dial a number using the dial pad.
    • 3. When the call is over, press ®.
    • 3. When the call is answered, press ©.
    • 4. Hang up the handset.
    • 5. When the call is over, press ®.
  • Putting a call on mute
    • 1. Press ©.
    • 2. Without lifting the handset, make a call.
    • 3. To turn off the microphone, press ©. You can hear your caller but your caller cannot hear you....
    • 4. To speak to your caller, press © again. Each time you press ©, you turn the microphone on or off.
    • 5. When the call is over, press ®.
  • Using the Redial List
    • 1. Press µ. The display shows the last number you dialed.
    • 2. Find the number you wish to call by pressing ª.
    • 3. When the number is displayed, lift the handset or press either ©, ¶, or ¬.
    • 1. Press µ.
    • 2. Press · twice. The entire Redial List is deleted.
  • Call Waiting Identification
  • Super Call Waiting Identification†
  • SuperFlash
  • Turning the display of Call Waiting Identification on or off
    • 1. Press the Set Options key.
    • 2. Press • to enter the Options list.
    • 3. Use ª to scroll to number 8 or press °.
    • 4. Press °.
    • 5. Press ¬.
    • 6. Press • to turn the Call Waiting Identification feature on or press £ to turn the feature off.
  • Changing the display language
    • 1. Press the Set Options key.
    • 2. Press £ to enter the Setup List.
    • 3. Press ‚ or –.
    • 4. Press ‚ to select the language indicated.
    • 5. Use – to scroll to the desired language.
    • 6. Press • to select the displayed language.
    • 7. Press ®.
  • Setting the date and time
    • 1. Press the Set Options key.
    • 2. Press • to enter the Options List.
      • 3. Press – or ‚.
      • 4. Press ‚ and follow the instructions on the display.
      • 5. Press ®.
  • Turning the ringer on and off
    • 1. Press Ã.
    • 1. Press Ã.
    • 2. Press ¬.
    • 2. Press ¬.
    • 3. Press the right side of Ã. Continue pressing the right hand side until you reach the desired r...
    • 3. Press the left side of Ã. Continue pressing the left hand side until the ringer is off.
    • 4. Press ß.
    • 4. Press ß. Ringer is OFF and the line affected appear on the display.
  • Setting the ring tone and ringer volume
    • 1. Make sure that the ringer is turned on.
    • 2. Press the Set Options key.
    • 3. Press • to enter the Options List.
    • 4. Use ª to scroll to number 1 or press ⁄.
    • 5. Press ⁄ and follow the instructions on the display. When picking the ring tone, press à to adj...
    • 6. Press ß to end only when you are satisfied with ring tone and ringer volume.
    • 7. Press ®.
  • Controlling the ringer volume
  • Controlling the handset volume
  • Controlling the speaker volume
  • Changing the prime line
    • 1. Press the Set Options key.
    • 2. Press £ to enter the Setup List.
    • 3. Use ª to scroll to number 5 or press fi.
    • 4. Press fi to select the prime line.
    • 5. Press ®.
• Directory
  • Saving numbers and names to the Directory
    • 1. Press ß.
    • 1. Ensure that a number is on the display. (For example, access the Redial List, the Callers List...
    • 2. Press ¢.
    • 2. Press ß.
    • 3. Enter the number using the dial pad.
    • 3. Press ¢. If the name is displayed with the number, both are now saved in the Directory.
    • 4. Press ß. Only the number is stored at this point.
    • 4. If no name is displayed, you are prompted to enter one. If you do not want a name, go to step ...
    • 5. If you do not want a name, go to step 6. To enter a name, use the dial pad. (See Entering Name...
    • 5. Press ß.
    • 6. Press ß.
  • Saving an active call into the Directory
    • 1. Answer or make a call.
    • 2. Press ß.
    • 3. Press ¢. If the name was displayed with the number, both are now saved in the Directory.
    • 4. If no name is displayed, you are prompted to enter one. If you do not want to enter a name, go...
    • 5. Press ß.
    • 6. Press ®.
  • Saving a memory key entry to the Directory
    • 1. Press the desired memory key. Ensure the live dial pad option is turned off.
    • 2. Press ß.
    • 3. Press ¢. If the name was displayed with the number, both are now saved in the Directory.
    • 4. If no name is saved, you are prompted to enter one. If you do not want to enter a name, go to ...
    • 5. Press ß.
    • 6. Press ®.
  • Entering Names
  • Making a call from the Directory
    • 1. Press ¢.
    • 2. Press – or � or use the dial pad to find the item you want to dial out.
    • 3. Lift the handset or press either ©, ¶, or ¬.
    • 4. To end the call, press ® or hang up.
  • Finding items in the Directory
    • 1. To see the Directory List heading, press ¢.
    • 2. To see the listings that start with a particular letter, press the appropriate dial pad key. T...
    • 3. To leave the Directory at any time, press ¢ or ®. Note: If you’re on a call while you’re viewi...
  • Editing in the Directory
    • 1. Press ¢.
    • 2. Press – or � to find the item you want to edit.
    • 3. To begin editing, press “.
    • 4. If you do not want to change the number, go to step 5. To backspace and erase digits, press “....
    • 5. Press ß.
    • 6. If you do not want to change the name, go to step 7. To change or add to the name, use “ and t...
    • 7. Press ß.
    • 8. Press ®.
  • Deleting items from the Directory
    • 1. Press ¢.
    • 2. Press ª to find the item you want to delete.
    • 3. Press · twice. You are still in the Directory.
    • 4. Press ® or ¢ to exit the Directory at any time.
    • 1. Press ¢.
    • 2. Press ·.
    • 3. Press · again to confirm deletion of the entire Directory.
    • 4. Press ®.
• Callers List
  • Using the Callers List
  • Setting up the Callers List
    • 1. Press the Set Options key.
    • 2. Press the • to enter the Options List.
    • 3. Press – four times or press ›.
    • 4. Press › to change the Callers List.
    • 5. Press ¬.
    • 6. Press – to select Unanswered, All calls, or No calls.
    • 7. Press •. Repeat steps 4 through 7 for the other line.
  • Setting the List Mode
    • 1. Press the Set Options key.
    • 2. Press • to enter the Options List.
    • 3. Use ª to scroll to number 5 or press fi.
    • 4. Press • if you want to see the calls for both lines at the same time. Press £ if you want to s...
  • Finding an item in the Callers List
    • 1. To see the Callers List heading, press Å.
    • 2. Press ¬. Note: This step is not necessary if the Callers List Mode is set to the combined opti...
    • 3. To see the first new caller in the list, press –. To move down and up the list, press ª. If yo...
    • 4. To leave the Callers List at any time, press Å or ®. Note: If you’re on a call while viewing t...
  • Making a call from the Callers List
    • 1. Press Å.
    • 2. Press ¬. Note: This step is not necessary if the Callers List Mode is set to the combined opti...
    • 3. Find the item you want to dial out.
    • 4. Lift the handset or press either ©, ¶, or ¬.
    • 5. To end the call, press ® or hang up.
  • Editing in the Callers List
    • 1. Press Å.
    • 2. Press ¬. Note: This step is not necessary if the Callers List Mode is set to the combined opti...
    • 3. Find the item you want to edit.
    • 4. Press any key on the dial pad to begin editing. This may be required if you have tried to dial...
    • 5. To add digits, use the dial pad. To erase one digit to the right of the cursor, press ‘. To er...
    • 6. To dial the edited number, lift the handset or press either ©, ¶, or ¬.
    • 1. Press Å.
    • 2. Use ª to find the item you want to edit.
    • 3. Using the dial pad, press ⁄ and the area code if necessary.
    • 4. To dial the edited number, lift the handset or press either ©or ¶.
    • 5. If you want to save the number to the directory, press ß. See Saving numbers and names to the ...
  • Saving Callers List numbers to the Directory or a Memory key
    • 1. Press Å.
    • 2. Press ¬. Note: This step is not necessary if the Callers List Mode is set to the combined opti...
    • 3. Find the item you want to copy.
    • 4. Press ß.
    • 5. Press ¢ or the memory key where you want to store the number.
    • 6. If no name is displayed, you are prompted to enter one. To enter a name, use the dial pad. (Se...
    • 7. Press ß.
    • 8. To leave the Callers List at any time, press Å or ®.
  • Deleting from the Callers List
    • 1. Press Å.
    • 1. Press Å.
    • 2. Press ¬. Note: This step is not necessary if the Callers List Mode is set to the combined opti...
    • 2. Press ¬. Note: This step is not necessary if the Callers List Mode is set to the combined opti...
    • 3. Find the item you want to delete.
    • 3. Press · twice while the Callers header is showing to delete the entire list.
    • 4. Press · twice. You are still in the Callers List.
    • 5. To leave the Callers List at any time, press Å or ®.
• Memory keys
  • Saving numbers and names into memory keys
    • 1. Press ß.
    • 2. Press the memory key where you want to save the number.
    • 3. Enter the number using the dial pad. You can enter a maximum of 24 digits. Note: If you requir...
    • 4. Press ß.
    • 5. To skip the name, go to step 6. To enter a name, use the dial pad. (See Entering Names on page...
    • 6. Press ß.
    • 7. Label the memory key. (See the diagram on page23.)
  • Saving from the display into memory keys
    • 1. Ensure that a number is on the display. (For example, access the Redial List or Callers List.)
    • 2. Press ß.
    • 3. Press the desired memory key. If the name was displayed with the number, both are now saved in...
    • 4. If no name is displayed, you are prompted to enter one. If you don’t want a name, go to step 5...
    • 5. Press ß.
    • 6. Label the memory key. (See the diagram on page23.)
  • Saving an active call into a memory key
    • 1. Answer or make a call.
    • 2. Press ß.
    • 3. Press the desired memory key. If the name was displayed with the number, both are now saved in...
  • Labeling the memory keys
  • Making calls from memory keys
    • 1. Lift the handset or press ©, ¬, or ¶.
    • 1. Press the memory key with the number you want to dial out.
    • 2. Press the memory key with the number you want to dial out.
    • 2. Lift the handset or press either ¶, ©, or ¬.
  • Editing memory keys
    • 1. To see its contents, press the memory key.
    • 2. Press “.
    • 3. If you don’t want to change the number, go to step 4. To backspace and erase digits, press “. ...
    • 4. Press ß.
    • 5. If you don’t want to change the name, go to step 6. To add letters, use the dial pad. (See Ent...
    • 6. Press ß.
  • Deleting memory keys
    • 1. To see its contents, press the memory key.
    • 2. To erase, press · twice.
  • Saving features in memory keys
    • 1. Press ß.
    • 1. Press ß.
    • 2. Press the memory key where you want to save the number.
    • 2. Press the memory key where you want to save the number.
    • 3. Enter the telephone company feature code for turning the feature on.
    • 3. Enter the telephone company feature code for turning the feature off.†
    • 4. Press ß.
    • 4. Press ß.
    • 5. Enter the feature name using the dial pad. (See Entering Names on page16.)
    • 5. Enter the feature name using the dial pad. (See Entering Names on page16.)
    • 6. Press ß.
    • 6. Press ß.
    • 7. Label the memory key.
    • 7. Label the memory key.
  • Using feature keys
    • 1. Press the memory key where you stored the desired feature. The display shows the feature name ...
    • 2. Lift the handset or press either ©, ¶, or ¬. The feature code is dialed out, which turns the f...
  • Saving a feature and light in memory keys
    • 1. Press ß.
    • 1. Press ß.
    • 2. Do NOT select a memory key yet. To program the light on, press ⁄.
    • 2. Do NOT select a memory key yet. To program the light off, press ‚.
    • 3. Press the desired memory key.
    • 3. Press the desired memory key.
    • 4. Enter the telephone company feature code for turning the feature on.
    • 4. Enter the telephone company feature code for turning the feature off.†
    • Read the display to confirm the number.
    • Read the display to confirm the number.
    • 5. Press ß.
    • 5. Press ß.
    • 6. Label the memory key. (See the diagram on page23.)
    • 6. Label the memory key. (See the diagram on page23.)
  • Using FeatureLight keys
    • 1. Press the memory key where you stored the FeatureLight. The display shows FeatureLight ON or F...
    • 2. Lift the handset or press either ©, ¶, or ¬. The feature and light turn on or off. (When the f...
• Advanced Features
  • Adding a timer key
    • 1. Press the Set Options key.
    • 2. Press £ to enter the Setup List.
    • 3. Use ª to scroll to number 6 or press fl.
    • 4. Press fl to add a Timer key.
    • 5. Press a memory key.
    • 6. Press ß.
    • 7. Label the timer key. (See the diagram on page23.)
    • 8. Press ®.
  • Using the Call Timer
    • 1. Make or answer a call. The timer starts running automatically.
    • 2. Once on the call, press the timer key. The display shows the running time of the calls on eith...
    • 3. To return to the call information display, press the timer key again.
    • 4. When the call is over, hang up the handset or press ®. The timer stops counting.
  • Deleting a timer key
    • 1. Press the timer key.
    • 2. Press · twice.
  • Adding a page key
    • 1. Press the Set Options key.
    • 2. Press £ to enter the Setup List.
    • 3. Use ª to scroll to number 7 or press ‡.
    • 4. Press ‡ to add a page key.
    • 5. Press a memory key.
    • 6. Press ß.
    • 7. Label the page key. (See the diagram on page23.)
  • Using the page
    • 1. Lift the handset.
    • 2. Press the page key and speak into the handset.
    • 3. Replace the handset or press ® to end a page.
  • Deleting a page key
    • 1. Press ß.
    • 2. Press the page key.
    • 3. Press ‡ to begin re-programming the page key to be a memory key.
    • 4. Press ß two times to skip the number and name prompts. The page key has been changed to a memo...
    • 5. Press the page key.
    • 6. Press · twice.
  • Installing the page lines
  • Selecting the dial pad mode
    • 1. Press the Set Options key.
    • 2. Press • to enter the Option List.
    • 3. Use ª to scroll to number 2 or press ¤.
    • 4. Press ¤ to change the dial pad mode.
    • 5. Press ®.
  • Entering area codes
    • 1. Press the Set Options key.
    • 2. Press £ to enter the Setup List.
    • 3. Use ª to scroll to number 3 or press ‹.
    • 4. Press ‹.
    • 5. Enter the area code or prefix using the dialpad and press ß. Repeat this steps 4 and 5 for eac...
    • 1. Press the Set Options key.
    • 2. Press £ to enter the Setup List.
    • 3. Use ª to scroll to number 3 or press ‹ to go directly to the item.
    • 4. Press ‹. The first area code is displayed. If this is the number you want to delete or change,...
    • 5. Press ß until you see the number you want to change or delete.
    • 6. Press “ to backspace and delete, or change the area code or prefix.
    • 7. Press ß.
    • 8. Press ®.
  • Entering Dialing Restrictions
    • 1. Press the Set Options key.
    • 2. Press £ to enter the Setup List.
    • 3. Use ª to scroll to number 2 or press ¤.
    • 4. Press ¤.
    • 5. Enter the digits you want restricted and press ß. Repeat this step for each dialing restrictio...
    • 6. Press ®.
    • 1. Press the Set Options key.
    • 2. Press £ to enter the Setup List.
    • 3. Use ª to scroll to number 2 or press ¤.
    • 4. Press ¤.
    • 5. Press “ to back space and delete or change restricted digits.
    • 6. Press ß. Repeat steps 5 and 6 for the restricted digits that you want to delete.
    • 7. Press ®.
  • The Security Numbers Feature
    • 1. Press the Set options key.
    • 2. Press £ to enter the Setup List.
    • 3. Use ª to scroll to number 8 or press °.
    • 4. Press °.
    • 5. Using the dial pad, enter the secure number.
    • 6. Press ß to end.
    • 7. Repeat steps 5 and 6 for each secure number you want to enter.
    • 8. Press ®.
    • 1. Press the Set options key.
    • 2. Press £ to enter the Setup List.
    • 3. Use ª to scroll to number 8 or press °.
    • 4. Press °.
    • 5. Press ß until you find the number you want to change or delete.
    • 6. Press “ to backspace and simply delete the secure number, or delete the secure number and use ...
    • 7. Press ß.
    • 8. Press ®.
  • The Fax Switch
  • Incoming Calls
  • Outgoing Calls
  • Setting the Fax Switch
    • 1. Press the Set Options key.
    • 2. Press • to enter the Options List.
    • 3. Use ª to scroll to number 6, or press fl.
    • 4. Press fl to enable or disable the Fax Switch.
  • Copying the Directory to another 9417CW telephone
    • 1. Press the Set Options key.
    • 2. Press • to enter the Options List.
    • 3. Use ª to scroll to number 7 or press ‡.
    • 4. Press ‡ to begin the Directory Transfer.
    • 5. On the 9417CW telephone you are copying the Directory from, press ø and dial the telephone num...
    • 6. The display shows: Data transfer complete when the Directory Transfer is complete. If the tran...
  • Using a headset
    • 1. Press the Set Options key.
    • 2. Press the £ to enter the Setup List.
    • 3. Use ª to scroll to number 1, or press ⁄.
    • 4. Press ⁄ to change the headset mode from enabled to disabled or disabled to enabled.
  • Selecting the answer mode
    • 1. Press the Set Options key.
    • 2. Press £ to enter the Setup List.
    • 3. Use ª to scroll to number 4 or press ›.
    • 4. Press › to change the answer mode.
    • 5. Press £ to choose the Prime line, or • to choose to answer the longest ringing line.
    • 6. Press ®.
  • Extension in use
• Display messages and lights
  • The Callers List screen
  • Knowing when you have a message
  • Clear Message Waiting
    • 1. Press the Set Options key.
    • 2. Press the • to enter the Options List.
    • 3. Use ª to scroll to number 3 or press ‹.
    • 4. Press ‹ to clear message waiting.
    • 5. Select ¬.
  • Clear the Check Line Cord Message
    • 1. Press the Set Options key.
    • 2. Press the £ to enter the Setup List.
    • 3. Use ª to scroll to number 9 or press ·.
    • 4. Press ·.
    • 5. Select ¬.
    • 6. Press • to enable the check line cord message. Press £ to disable the check line cord message.
• General display messages
  • Callers List display messages
  • Learning about the lights
  • Set indicator light messages
  • Line and Handsfree indicator light messages
  • Viewing multiple display and light messages
• Troubleshooting
  • The display is in the alternate language.
  • The cursor doesn’t move when saving in the Directory.
  • There is no information on the display and the ringer volume is low.
  • I cannot hear a caller.
  • I answer the telephone and only hear the dial tone.
  • The power is out and the display is blank.
  • The display works but you can’t hear dial tone.
  • The telephone wobbles.
  • I cannot program a memory key.
  • Callers are not identified on the display.
  • The Callers List is empty.
  • I cannot dial a number in the Callers List.
  • The telephone hisses while not in use.
  • How do I connect my fax to work with this phone?
  • When the Fax switch feature is enabled, the message “Extension in use” appears for Line 2 and Lin...
  • The speakerphone is not working.
  • I have only one line connected to my phone, and I keep getting the message Check line cord.
  • How do I set up paging on this phone?
  • The light is stuck on, and the message feature on is displaying.
  • Live dialpad has stopped working.
  • The display is blank on my phone.
  • How do I answer Call Waiting?
  • I can view regular Caller ID information, so why can I not see who is calling on Call Waiting?
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