Samsung SCX-8128NA-XAA - Manual (Page 146)

Troubleshooting_ 146
[color] toner
cartridge Failure
[error number]:
Please open/close
door.
The toner cartridge
does not supply
enough toner.
• Thoroughly roll the
cartridge five or six
times to distribute the
toner evenly inside the
cartridge (see
"Redistributing toner"
on page 125).
• Open and close the
front door. Or check
whether the sealing
tape of the toner
cartridge is removed or
not (see "Replacing
the toner cartridge" on
page 126).
• If the problem persists,
call for service.
[color] toner
cartridge is not
compatible. Check
user's guide.
The toner cartridge
you have installed is
not for your machine.
Install a
Samsung-genuine toner
cartridge designed for
your machine (see
"Check the type of the
toner cartridge for your
machine (see "Supplies
and accessories" on
page 160)." on
page 126).
[color] toner
cartridge is not
installed. Install it.
The toner cartridge is
not installed or the
cartridge is not
properly installed.
Install the toner cartridge.
If it is already installed,
try to reinstall the toner
cartridge. If the problem
persists, call for service.
DCF Failure [error
number]:
Check internal DCF
connection.
There is a problem in
the dual capacity
feeder.
Open and close the dual
capacity feeder, or check
the dual capacity feeder
connection with the
machine. If the problem
persists, call for service.
DCF Failure [error
number]:
Please open/close
[tray number].
There is a problem in
the dual capacity
feeder.
Open and close the tray.
If the problem persists,
call for service.
End of life, Replace
with new [color]
imaging unit.
The life of the imaging
unit expires totally.
Replace the imaging unit
with a Samsung-genuine
imaging unit (see
"Replacing the imaging
unit" on page 129).
End of life, Replace
with new [color]
toner cartridge.
The toner cartridge
has run out. The
machine stops
printing. Some
amount of toner may
remain in the cartridge
even when the
machine stops
printing.
.
This message appears
when the toner is
completely empty, and
your machine stops
printing. Replace the
toner cartridge with a
Samsung-genuine toner
cartridge (see "Replacing
the toner cartridge" on
page 126).
Message Meaning Suggested solutions
End of life, Replace
with new transfer
belt unit.
The life of the transfer
belt unit expires
totally.
Replace the transfer belt
unit with a
Samsung-genuine
transfer belt unit, call for
service.
Engine System
Failure [error
number]:Please
open/close door.
There is a problem in
the engine system.
Open and close the front
door. If the problem
persists, call for service.
Engine System
Failure [error
number]:Turn off
then on.
There is a problem in
the engine system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Fax modem card is
not installed.
Install the card.
The optional fax kit is
not installed.
Install the optional fax kit.
If it is already installed,
try to reinstall the optional
fax kit. If the problem
persists, call for service.
Fax System Failure
[error
number]:Turn off
then on.
There is a problem in
the fax system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
FDI device is not
installed. Install
the device.
The FDI optional FDI
kit is not installed.
Install the optional FDI
kit. If it is already
installed, try to reinstall
the optional FDI kit. If the
problem persists, call for
service.
Feed door is
opened. Close it.
The door is not
securely latched.
Close the door until it
locks into place.
Finisher door is
open. Close it.
The finisher door is
not securely latched.
Close the door until it
locks into place.
Finisher Error
[error
number]:Please
open/close door.
There is a problem in
the finisher.
Open and close the
finisher door. If the
problem persists, call for
service.
Finisher Error
[error
number]:Turn off
then on.
There is a problem in
the finisher.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Finisher System
Failure [error
number]:Please
open/close door.
There is a problem in
the finisher.
Open and close the
finisher door. If the
problem persists, call for
service.
Finisher System
Failure [error
number]:Turn off
then on.
There is a problem in
the finisher.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Front door is open.
Close it.
The door is not
securely latched.
Close the door until it
locks into place.
Fuser Unit Failure
[error
number]:Turn off
then on.
There is a problem in
the fuser unit.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Message Meaning Suggested solutions