Samsung SCX-8128NA-XAA User Manual
Page 147
Troubleshooting_ 147
Fusing unit is not
compatible. Check
user's guide.
The fuser unit you
have installed is not
for your machine.
Install a
Samsung-genuine fuser
unit, designed for your
machine, call for service.
Fuser unit is not
installed correctly.
Install it.
The fuser unit is not
properly installed.
Reinstall the fuser unit. If
the problem persists, call
for service.
HDD is almost
full-1. Check user’s
guide.
HDD is almost full in
the machine.
Check Address Book or
User Profile. If
necessary, remove the
data which is unused in
Address Book or User
Profile.
HDD is almost
full-2. Check user’s
guide.
HDD is almost full in
the machine.
Check Stored
Document, or Secured
Job in Job Status. If
necessary, remove the
data which is unused in
Stored Document or
Secured Job.
HDD is almost
full-3. Check user’s
guide.
HDD is almost full in
the machine.
Check System Log at
Security in SyncThru™
Web Service. If
necessary, remove the
data in System Log.
HDD is almost
full-4. Check user’s
guide.
HDD is almost full in
the machine.
•
Print or remove the
jobs on the queue
which are waiting for
its turn. You can check
the jobs pressing Job
Status (see "Job
•
Print or remove the
received fax jobs in
Secure Receive (see
HDD is almost
full-5. Check user’s
guide.
HDD is almost full in
the machine.
There is a problem in the
machine. Check the error
message on the display
screen and resolve the
problem.
HDD is almost
full-6. Check user’s
guide.
HDD is almost full in
the machine.
There is a problem in the
machine. Check the error
message on the display
screen and resolve the
problem.
HDD System
Failure [error
number]:Turn off
then on.
There is a problem in
the hard disk.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Message
Meaning
Suggested solutions
Input System
Failure [error
number]:Pull [tray
number] out and
insert it.
There is a problem in
the tray.
Open and close the tray.
If the problem persists,
call for service.
Image transfer belt
cleaning unit is not
compatible. Check
user's guide.
The image transfer
belt cleaning unit you
have installed is not
for your machine.
Install a
Samsung-genuine image
transfer belt cleaning
unit, designed for your
machine, call for service.
Image transfer belt
unit is not original
Samsung. Check
user's guide.
The image transfer
belt you have installed
is not for your
machine.
Install a
Samsung-genuine image
transfer belt, designed for
your machine, call for
service.
ITB Unit Failure
[error
number]:Turn off
then on.
There is a problem in
the image transfer belt
unit.
Turn the machine off and
back on again. If the
problem persists, call for
service.
MSOK System
Failure [error
number]:Turn off
then on.
There is a problem in
the engine system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Network cable is
disconnected.
Check it.
The machine is not
connected with a
network cable.
Connect the machine to
the network with a
network cable.
Option Feed door
is opened. Close it.
The door is not
securely latched.
Close the door until it
locks into place.
Original paper jam
in front of scanner
The originals are
jammed in duplex
automatic document
feeder.
Clear the jam (see
Original paper jam
inside of scanner
The originals are
jammed in duplex
automatic document
feeder.
Clear the jam (see
Output tray(face
down) is full.
Remove printed
media
The output tray (face
down) is full.
Remove papers from the
output tray (face down),
the machine resumes
printing.
Output tray(face
up) is full. Remove
printed media
The output tray (face
up) is full.
Remove papers from the
output tray (face up), the
machine resumes
printing.
Paper is empty in
[tray number].
Load paper.
There is no paper in
the tray.
Load paper in the tray.
Paper is empty in
tray MP. Load
paper.
There is no paper in
the multi-purpose tray.
Load paper in the
multi-purpose tray.
Paper is low in
[tray number].
Load paper.
Running out of paper
in the tray.
Load paper in the tray.
Message
Meaning
Suggested solutions