Samsung SCX-8128NA-XAA - Manual (Page 136)

Troubleshooting_ 136
8. Grasp the misfed paper, and remove the paper from the feed area by
carefully pulling it using both hands.
If you do not see paper in this area, go to the next step.
9. Close the DADF.
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, refer to the next guidelines.
• Ensure that the adjustable guides are positioned correctly (see "Loading
paper in the tray" on page 39).
Do not overload the tray. Ensure that the paper level is below the paper
capacity mark on the inside of the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media (see "Tray setting" on page 47).
• Ensure that the recommended side of the print media is facing up in the
tray, or facing down in the multi-purpose tray.