Samsung SCX-8128NA-XAA - Manual (Page 143)

Troubleshooting_ 143
Paper jam in exit area (Jam Exit Face down)
Click this link to open an animation about clearing a jam.
1. Gently pull the paper out of the output tray.
2. Open and close the front door. Printing automatically resumes.
If the optional Inner Finisher or booklet finisher is installed, remove the
jammed paper as shown below.
If this paper jam persists, make sure the bin full sensor is unfolded.
The bin full sensor is located in front of the output tray.
Paper jam at finisher’s exit
Click this link to open an animation about clearing a jam.
1. Gently pull the paper out of the finisher’s exit.
2. Open and close the finisher front door. Printing automatically resumes.