Samsung HW-H750-ZA User Manual
Page 55
55
ENG
TROUBLESHOOTING
I cannot group speakers.
● Is the product connected to the
network via Wi-Fi?
If the product is connected to the
network via Bluetooth,
TV SoundConnect, or AUX IN, you
cannot use the group speakers function.
App doesn't work properly
● Does an error occur when accessing
the app?
Make sure your smart device is
compatible with the app.
Make sure the app is the latest version.
If used with a HUB
- Make sure the HUB and the smart
device are connected to same router.
- Make sure the HUB's indicator LED's
show that it is working correctly.
- If you experience troubles with
connecting the HUB and Soundbar,
try relocating the Soundbar so that
the Soundbar is closer to the wireless
router or HUB.
● If the problem persists, consult the service center for troubleshooting.