Allied Telesis AT-MC116XL - Manual (Page 9)

AT-MC115XL and AT-MC116XL Installation Guide
ix
Returning Products
Products for return or repair must first be assigned a Return Materials
Authorization (RMA) number. A product sent to Allied Telesyn without a
RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact Allied Telesyn’s Technical Support at one
of the following locations:
FTP Server
If you need management software for an Allied Telesyn managed device and
you know the file name of the software, you can download the software by
connecting directly to our FTP server at ftp.alliedtelesyn.com. At login,
enter ‘anonymous’ as the user name and your e-mail address for the password.
North America
Toll-free: 1-800-762-1664
Fax: 1-425-806-1050 Europe, Africa, and the Middle
East
Tel: +44-1793-501401
Fax: +44-1793-431099
Latin America, the Caribbean,
and Virgin Islands
Tel: international code + 425-481-3852
Fax: international code + 425-481-
3895 Puerto Rico
Tel: 1-800-424-5012, ext 3852 or
1-800-424-4284, ext 3852
Mexico
Toll-free: 800-424-5012, ext 3852
Fax: international code + 425-481-
3895 Asia and Southeast Asia
Tel: +65-381-5612
Fax: +65-383-3830
Australia
Toll-free: 1-800-000-880
Fax: +61-2-9438-4966 New Zealand
Toll-free: 0800-45-5782