AccuTemp Steam N Hold - Manual (Page 15)

STEAM’N’HOLD™ MP4002-1103 15 of 17
Appliance Will Not Turn On
Make sure the unit is plugged in and filled ̆
with water. The appliance will not operate
without water.
Check the facility circuit breaker (or fuses) ̆
supplying the unit.
Call AccuTemp Products Technical Service ̆
Toll Free at 800 480-0415 or at 260 469-
3040.
Appliance “Low-Water” Light and Alarm
Check level of water in cooking compartment ̆
and add accordingly.
If cooking compartment is full (3 gallons/11 ̆
liters), water sensors may have a film across
them. Clean sensors by draining unit of water
and wiping sensors off with a towel and mild
detergent and then rinse thoroughly. If mineral
or food deposits are evident, clean with a cloth
scratch pad to remove the deposits. Never
use a metal scraper or stainless steel pads to
clean
Call AccuTemp Products Technical Service ̆
Toll Free at 800 480-0415 or at 260 469-
3040.
Food Is Over Cooked
Check that the proper cook temperature is ̆
being used. (Excess time will cause over-
cooking only when the temperature setting
is moderately higher than the desired final
product temperature).
Call AccuTemp Products Technical Service ̆
Toll Free at 800 480-0415 or at 260 469-
3040.
Food Is under Cooked
Make sure you are using adequate time and ̆
temperature settings. Extra time may be
required if pans are covered or if product is
left in plastic bags or similar packaging.
BASIC TROuBLESHOOTING
Try distributing the product more evenly ̆
within the steamer and or pans, if possible.
Make sure the water drain valve on the front ̆
of the Steam‘N’Hold is tightly closed. The
steamer may appear to be cooking normally
if the valve is slightly open but efficiency
may be compromised.
Check the door seal for food debris. Food ̆
debris on the face of the door seal or under
flap may cause steamer to appear to be
cooking normally but efficiency may be
compromised. Nicks or cuts in the door seal
may also cause inefficient cooking.
Call AccuTemp Products Technical Service ̆
Toll Free at 800 480-0415 or at 260 469-
3040.
Low Vacuum Gauge Readings
The higher the temperature setting, the lower ̆
the vacuum gauge reading. When operating
at 212°F (Fast Cook), the gauge will read
near or at zero.
Verify that the door has been closed ̆
securely.
Check to make sure there is no food debris ̆
on the face of the door seal or behind its flap.
Also check the door seal for damage such as
nicks or cuts.
Call AccuTemp Products Technical Service ̆
Toll Free at 800 480-0415 or at 260 469-
3040.
Appliance Will Not Turn Off
This symptom, which is extremely rare, ̆
indicates a serious control malfunction.
Turn off the steamer’s electrical supply at ̆
the source.
Call AccuTemp Products Technical Service ̆
Toll Free at 800 480-0415 or at 260 469-
3040.