Handling calls, Placing a call on hold, Calling with a call on hold – Aastra Telecom MBU 400 41-001286-00 User Manual

Page 50: Placing a call on hold calling with a call on hold

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Aastra MBU 400 User Guide

Handling Calls

Handling Calls

The MBU 400 offers standard call handling features whether connected through a
landline or a VoIP internet line. Intercom calls (between handsets on the same
gateway) also have several call handling options.

Placing a Call on Hold

You can place an active external call on hold if required. When a call is on hold, the

Call held

” message displays at the top of the phone’s screen and the active call icon

turns yellow as shown below. The caller on hold hears music playing until
reconnected as an active call.

To place a call on hold do the following.

1. During an active call, press the

Hold

softkey.

2. Press the

Back

softkey or the red key

to return to the call.

Calling with a Call on Hold

You can make a call while a second call is on hold. When a call is on hold and you
connect to a second call the active call icon is yellow and blue as shown below (or
yellow only for intercom calls). The caller on hold hears music playing until
reconnected as an active call.

To make a call while leaving a call on hold do the following.

1. Place the active call on hold if you haven’t already done so (press the

Hold

softkey).

2. Enter a number or use the

Options

softkey to find an Intercom, Contact, or Call

Log number.

3. Press the green key

to complete the call.

VoIP call on hold

Landline call on hold

CLR

CLR

VoIP call with a call on hold

Landline call with a call on hold

Intercom call with a call on hold

R

R

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