Backing up your data when you cannot start windows, User guide, How to use – Sony SVD13213CYB User Manual
Page 359: Troubleshooting list of topics, Vaio duo 13
Personal Computer
VAIO Duo 13
SVD1321
Backing Up Your Data when You cannot Start
Windows
If you cannot start Windows, back up your data with VAIO Care (Rescue Mode):
VAIO recovery solutions.
1. Press the ASSIST button while your VAIO computer is off.
The VAIO Care (Rescue Mode) screen appears.
2. Select Start troubleshooting (recovery).
Follow the on-screen instructions until the Choose an option screen appears.
3. Select Troubleshoot and VAIO recovery solutions.
Follow the on-screen instructions until the VAIO Care (Rescue Mode): VAIO
recovery solutions screen appears.
4. Select Tools and Rescue Data.
5. Follow the on-screen instructions.
Hint
If the display language selection window appears in step 3, select your desired
language, then OK.
Alternatively, you can start VAIO Care (Rescue Mode): VAIO recovery solutions
with Recovery Media. See
Recovering from Recovery Media
for more information.
It is recommended that you select an external hard disk drive as a location to save
rescued files if you select Custom rescue.
Notes on using VAIO Care (Rescue Mode): VAIO recovery solutions
Handle rescued files with care to protect from unauthorized access.
Disable the Windows hard disk drive encryption feature before using VAIO
Care (Rescue Mode): VAIO recovery solutions to back up and restore your
data.
However, rescued files which are not encrypted on the built-in storage device
can be easily accessed by unauthorized users using Recovery Media and this
app. Therefore, after using the app, be sure to set the power-on or hard disk
password, enable the Windows hard disk drive encryption feature, and keep the
Recovery Media in a secure place to protect rescued files from unauthorized
access.
To restore copyright protected data, such as music files organized by digital
media playback apps, use a backup tool specified by the app you used to
import such data. Sony does not guarantee the playback compatibility of data
which is not restored with the specified backup tool.
VAIO Care (Rescue Mode): VAIO recovery solutions does not support
backup of a file whose name including the path is over 260 characters.
Using VAIO Care (Rescue Mode): VAIO recovery solutions does not
guarantee backup of all the data on your built-in storage device.
Sony assumes no liabilities for any loss of your data arising out of the backup
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