About online support website, User guide, How to use – Sony SVD13213CYB User Manual
Page 42: Troubleshooting list of topics, Vaio duo 13
Personal Computer
VAIO Duo 13
SVD1321
About Online Support Website
The online support website provides information concerning your VAIO computer,
as well as a selection of frequently asked questions.
Sony online support website
USA
Canada
(English)
(French)
Spanish-speaking Latin American countries or areas
Brazil
Hint
If you experience any problem or have a technical question about your VAIO
computer, launch VAIO Care first, which offers you various options to help you solve
the problem. See
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
for more information.
When you contact VAIO support, you may be asked for the serial number and the
model number of your VAIO computer. The serial number is a 15-digit number that
can be found:
in the VAIO Care window;
on the bottom, on the back panel of the computer, inside the back panel or inside
the battery compartment;
on the original VAIO box.
The model number is located at the lower right corner of the display on the VAIO
computer.
Other websites
You can also find useful information at the following Web sites.
Sony products
Operating system online support website
For Microsoft Windows operating system support, visit the Microsoft customer
support site.
In Store Service & Support (available in USA only)
Make an appointment with a Sony certified technician at a U.S. Sony Store and get
personalized service and support for your VAIO computer. Sony Technicians can
assist with the setup of your new VAIO computer, system optimization, data
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