Other information, Overview, Contacting sony – Sony KDL-V40XBR1 User Manual

Page 92: Troubleshooting, Remote control, Overview contacting sony troubleshooting

Advertising
background image

92

Other Information

Overview

This chapter includes the following topics:

Contacting Sony

If, after reading these operating instructions, you have additional questions related to the use of your Sony
television, please call our Customer Information Services Center.
For US residents: 1-800-222-SONY (7669)
For Canadian residents: 1-877-899-SONY (7669)

Before calling Sony customer support, please write down the model and serial numbers of your TV. You’ll
find this information on the front cover of this manual.

Troubleshooting

Remote Control

Topic

See Page

Contacting Sony

92

Troubleshooting

92

Specifications

98

Optional accessories

98

Index

99

Problem

Possible Remedies

Remote control does not
operate

The batteries could be weak. Replace the batteries.

Check the orientation of the batteries.

Press

TV (FUNCTION)

once, and the TV indicator lights up. You may have

inadvertently pressed

SAT/CABLE (FUNCTION)

, which changes the remote

control to SAT or CABLE mode.

Make sure this unit’s power cord is connected securely to the wall outlet.

Cannot change channels with
the remote control

If you are using the TV to change channels, first press

TV (FUNCTION)

once,

and the TV indicator lights up.

If you are using another device to change channels, be sure you have not
inadvertently switched your TV from the channel 3 or 4 setting.

If you are using another device to change channels, be sure to press

FUNCTION

for that device. For example, if you are using your cable box to change channels,
be sure to press

SAT/CABLE (FUNCTION)

once, and the SAT/CABLE indicator

lights up.

Advertising
This manual is related to the following products: