Sony SVT11213CXB User Manual
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Important notes on recovery
Recovering your VAIO computer will delete all the data on the built-in storage device and
restore all the settings to the original factory settings. Make sure you have a backup copy of
your valuable data.
If you want to retain the main settings and personal data, refresh the computer. See
for more information.
Disconnect all peripherals from your VAIO computer except the power cord, the AC adapter,
or devices required for recovery before recovering the computer.
Keep the power cord or the AC adapter connected to your VAIO computer during the
recovery process.
Do not stop the recovery process until the process is complete.
If you have forgotten the password and cannot start the recovery process, contact an
authorized Sony service/support center to reset it. A reset fee will be charged.
Notes on apps
Recovering your VAIO computer can restore only the preinstalled apps. The app(s) that has
been installed on your own or the data you have created since purchase cannot be restored.
In addition, you cannot restore only Windows.
Certain preinstalled apps include options that allow the apps to uninstall or install
themselves. However, the apps may not work properly on your VAIO computer if such
options are used.
Installing apps to modify partition sizes may disable recovery or Recovery Media creation. To
avoid this, create the Recovery Media immediately after your VAIO computer is ready for
use. See
for more information.
Refreshing Your VAIO Computer
If your VAIO computer has become unstable, it is recommended that you use the refresh
function provided by Windows. Refresh the computer by following these steps.
Note
The 64 GB or 128 GB SSD equipped models do not support the refresh function. If you want
to check the capacity of the SSD, press the ASSIST button while your VAIO computer is off
to display the VAIO Care (Rescue Mode) screen, and select Start BIOS setup.
1. Press the ASSIST button while your VAIO computer is off.
The VAIO Care (Rescue Mode) screen appears.
2. Select Start troubleshooting (recovery).
Follow the on-screen instructions until the Choose an option screen appears.
3. Select Troubleshoot and Refresh your PC.