Troubleshooting, When operating using the printer – Sony DCR-TRV820 User Manual

Page 131

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131

Additional Information

Troubleshooting

(Continued on the following page)

When operating using the printer

– DCR-TRV820 only

Symptom

Cause and/or Corrective Actions

• The print cartridge is not inserted.

c Insert the print cartridge. (p. 106)

• The printer cover is closed.

c Slide the printer cover to open. (p. 109)

• You have inserted print paper into the paper feeder right

after you turned the power source on.

c Remove the print paper once.

Make sure that the PRINT PAPER lamp is flashing
slowly, and then insert print paper into the paper feeder.
(p. 109)

• The POWER switch is not set to VTR or MEMORY.

c Set it to VTR or MEMORY. (p. 109)

• The print paper is not inserted properly.

c Press the print paper into the paper feeder for about two

seconds after the beep sounds. (p. 109)

• The tape is running.

c Press x STOP button. (p. 25)

• Printing images continuously makes the inside of the

printer heat up. When this happens, you may not be able
to insert print paper.

c Leave your camcorder until it cools down, then insert

print paper into the paper feeder again.

• If you disconnect the power source such as the battery

pack during printing, the platen roller may not move back
to the original position.

c Install the charged battery pack, and perform the

operation again.(p. 109)

• Print paper or the print cartridge is not inserted.

c Insert the print paper or the print cartridge. (p. 106, 109)

• You have pressed PRINT lightly.

c Press PRINT deeper. (p. 116)

• Print paper is inserted.

c Remove the print paper. (p. 110)

• Printing is executed.

c Remove the print cartridge after the printing is

completed. (p. 108)

• Pemoval switch is not slid to the end.

c Slide it to the end.

• The ribbon is jammed in the cartridge compartment.

c Contact your Sony dealer or local authorized Sony

service facility.

• If you disconnect the power source such as the battery

pack during printing, the platen roller may not move back
to the original position.

c Install the charged battery pack, set the POWER switch

to VTR or MEMORY and open the LCD panel and the
printer cover.

Print paper cannnot be drawn in the
paper feeder.

Images do not become still images
even you press PRINT.

When you print images recorded on
the “Memory Stick”, printing does
not start even you press PRINT.

The print cartridge cannot be
removed from the cartridge
compartment.

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