Sony PCG-SRX99 - Manual (Page 170)

Troubleshooting Memory Stick Media
I cannot open image files.
 If the Sony MemoryStick dialog box does not appear when you first insert a Memory Stick media, you can:
1. Click Start, and then My Computer. The My Computer window appears.
2. Click the Sony MemoryStick icon. If your images are not stored in a folder, your images should appear in
the Sony MemoryStick window. Click the Left or Right arrows to view images. If your images are
stored in a folder, open the folder to view your images.
 The format of your Memory Stick media may not be compatible with the software you are using to view your image
files. When you reformat your Memory Stick media, you lose the images and data stored on that media. Copy the
data from the Memory Stick media onto the hard disk drive of your computer to save your images and data.
Reformat the Memory Stick media using Memory Stick Formatter software preinstalled on your computer.
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