Sony PCG-R505GCP - Manual (Page 160)

Troubleshooting the Mouse and Touch pad
Why doesn't the computer recognize the USB mouse?
 Make sure the mouse is securely plugged into the USB port. See Connecting a mouse or keyboard for more
information.
 You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD to install
the drivers. See
Using the Application Recovery CD(s) for more information.
Why doesn't the pointer move when I use the USB mouse?
 Make sure another mouse was not installed.
 You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD(s). See
Using the Application Recovery CD(s) for more information.
 If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.
 If you still cannot use the pointer, restart the computer. You can restart the computer three different ways:
 Press the Windows key , press U, and then press R.
 Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager window appears, press
the Alt key to highlight the menu bar, and press the Right Arrow key to select Shut Down. Press Enter,
and then press R.
 Press and hold the power button. When the computer turns off, press the power button again to restart the
computer.
Why doesn't the touch pad work?
 You may have disabled the touch pad without connecting a mouse to the computer. See Customizing the touch pad
for more information.
 Restart the computer to activate the touch pad again.
 If your touch pad is interpreting a single tap as a double-click, adjust the button assignments. Follow these steps:
1. Press the Windows key . The Start menu appears.
2. Press the Up Arrow key to select All Programs, and press Enter.
3. Press the Up Arrow key to select Sony Notebook Setup, and press Enter. A submenu appears with
Sony Notebook Setup preselected.
4. Press Enter. The Sony Notebook Setup dialog box appears.
5. Press the Right Arrow key to select the Touchpad tab, and press Alt+S simultaneously. The Mouse
Properties dialog box appears.
6. Make sure the Buttons tab is selected, and press the Up Arrow key and Down Arrow key to
change the button assignments. Press the Tab key to move between shortcut menus.
7. Press Enter to save your changes and close the dialog box.
 If you are still experiencing problems, make sure another mouse was not installed.
 You may need to use your Application Recovery CD(s) to reinstall the mouse drivers. See Using the Application
Recovery CD(s) for more information.
Why doesn't the pointer move when I use the touch pad?
 Try restarting your computer. Follow these steps:
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