Setting up automatic call back, Assigning labels, To pre-assigned (autodial) numbers – Avaya 9630 User Manual

Page 27

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Assigning labels to pre-assigned (Autodial) numbers

Autodial numbers are frequently-called numbers in your office or organization, for
example, a Help desk number. Your system administrator sets up Autodial numbers, but
you can assign and edit their labels. The administrator might just allot a specific button to
be an Autodial number, but leave the number itself blank; in this case you can add the
number yourself.

1. From the Phone screen, scroll right twice to display the System Numbers menu.
2. Scroll to the line to which you want to assign a label or number.

Note:
Some labels are not editable. If you can't scroll to a certain line or hear an error
tone when you press the line button, you cannot edit that label.

3. Press Edit or OK button.
4. Use the dialpad to enter the label text or the Autodial number.
5. Press Save or OK.

Setting up automatic call back

When an extension you call is busy, use Automatic Call Back to receive a return call
automatically, as soon as that extension is free.

1. After calling an extension and while receiving a busy signal, scroll right from the

Phone screen to access the Features menu.

2. If necessary, scroll down to Auto Callback and press OK or just press the

corresponding line button.

3. When you hang up the callback call, the feature deactivates automatically.

Call Forwarding when your line is busy or you don't answer

The Call Forward Busy/No Answer feature allows you to set a number to which your calls
will be forwarded when your line is busy or when you don't answer a call. already on. You
must enter the telephone number where the calls will be forwarded each time you use this
feature.

1. Press Forward to access the main Forwarding menu.
2. Select CFrwdCall Fwd Busy/No Ans.
3. Enter the number you want to forward your calls to.

Note:
After you enter the forwarding number, you hear a confirmation tone.

4. Press OK to turn call forwarding off if it is already on.

Blocking your extension from displaying during calls

You can override the system (default) setting to display your extension on outgoing calls.
Use the Calling Party Number Blocking feature to prevent your number from displaying.

1. From the Phone screen, scroll right to access the Features menu.
2. Select CPN Block.

To stop calling party number blocking, see

Displaying your extension on outgoing

calls

.

3. Press OK.
4. Enter the extension number you do not want the called party to see.

Features menu

Issue 2 December 2007 27

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