Sony PCG-SR27 - Manual (Page 124)

VAIO® Notebook User Guide
124
❑ If you are using an optional DVD Rom Drive, and can see video but not hear
audio, check all of the following:
❑ Check that your DVD-ROM drive does not have the mute setting
enabled.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings, then check
the connections between your external speakers and the notebook.
❑ Click Start, point to Settings, point to Control panel, then double-click
System. The System Properties dialog box appears.
❑ Click the Device Manager tab.
❑ Verify that the correct drivers are installed properly.
❑ Do not use adhesive labels to identify the CD. The label may come off while
the disc is in use in the optical drive and cause the drive to malfunction.
❑ Moisture condensation may have occurred. Leave the notebook idle for at
least 1 hour with the notebook turned on.
My optical drive tray does not open.
❑ Make sure the notebook is turned on.
❑ Press the Eject button on the optical drive.
❑ If the Eject button does not work, open the tray by inserting a thin pen tip in
the hole to the right of the Eject button.
I cannot use digital video (DV) devices. The message “DV equipment seems to
be disconnected or turned off” appears.
❑ Verify that the DV device is turned on and that the cables are properly
connected.
❑ If you are using multiple i.LINK devices, the combination of the connected
devices may cause unstable operation. In this case, proceed as follows:
1 Turn off your notebook and all connected devices.
2 Disconnect the devices that are not in use.
3 Ensure that all other devises are properly connected.
4 Restart your notebook.