Sony DCR-TRV480 - Manual (Page 129)

T
rou
bl
esh
oot
ing
Troubleshooting 129
The image does not appear on the
screen of the Windows computer
when using the USB cable. For Windows XP
Log on as Administrators.
1 Check that your camcorder is connected to a computer.
2 Click [Start].
3 Right-click [My Computer], then click [Properties].
The [System Properties] screen appears.
4 Click the [Hardware] tab.
5 Click [Device Manager].
6 Click [View], then click [Devices by type].
7 If devices below are already installed, right-click them,
then click [Uninstall] to delete them.
For copying and viewing pictures recorded on a
tape
• [USB Composite Device] in the [Universal Serial Bus
Controller] folder
• [USB Audio Device] in the [Sound, video and game
controllers] folder
• [USB Device] in the [Other devices] folder
For copying and viewing pictures recorded on a
“Memory Stick”
• [? Sony Handycam] or [? Sony DSC] with a “?” mark in the
[Other devices] folder
8 When the [Confirm Device Removal] screen appears,
click [OK].
9 Turn off the power of your camcorder, disconnect the
USB cable, then restart the computer.
10 Place the CD-ROM in the disc drive of your computer.
11 Follow the steps below and try to install the USB driver
again.
1 Double-click [My Computer].
2 Right-click [PICTUREPACKAGE] (Disc drive)*.
* Drive names (such as (E:)) may vary depending on the computer.
3 Click [Open].
4 Double-click [Driver].
5 Double-click [Setup.exe].
b Note
• Deleting anything other than [USB Composite Device], [USB Audio
Device], [USB Device], [? Sony Handycam] and [? Sony DSC] may
cause malfunction of your computer.
Symptom Cause and/or Corrective Actions
,continued