Sony DCR-TRV480 User Manual

Page 130

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Troubleshooting

130

You cannot copy pictures to the
Windows computer.

cDisplay pictures recorded on a “Memory Stick” with the following

procedures:

1

Double-click [My Computer].

2

Double-click the icon for the newly recognized drive
[Removable Disk (F:)] (For Windows XP, [Sony Memory
Stick]).
It may take some time until the drive is recognized. If the
computer does not recognize it, the USB driver may be
installed incorrectly.

3

Double-click the desired image file.

[Cannot start Easy Handycam with
USB connected] or [Cannot cancel
Easy Handycam with USB
connected] appears on the screen of
your camcorder.

cYou cannot start or cancel the simple operation settings while the USB

cable is connected. Disconnect the USB cable from your camcorder first.

There is no sound when the
camcorder is connected to the
Windows computer via a USB cable.

cChange the settings for your computer environment as described in the

following procedures:

1

Select [Start], [Programs] ([All Programs] for Windows
XP), [Picture Package], [Handycam Tools], and [USB
Streaming Tool], then start up [USB Streaming Tool].

2

Select another device on the [Select audio device] screen.

3

Follow the on-screen instructions, click [Next], then click
[Done].

b

Note

• Sound is not supported on Windows 98.

The movie is not smooth during USB
streaming.

cChange the settings as described in the following procedures:

1

Select [Start], [Programs] ([All Programs] for Windows
XP), [Picture Package], [Handycam Tools], and [USB
Streaming Tool], then start up [USB Streaming Tool].

2

Adjust the slider in the (-) direction on [Select video
quality].

3

Follow the on-screen instructions, click [Next], then click
[Done].

Picture Package does not function
correctly.

cClose Picture Package, then restart the Windows computer.

An error message appears while
operating Picture Package.

cClose Picture Package on your Windows computer first, then set the

POWER switch on your camcorder to another mode.

The CD-R drive is not recognized or
data cannot be written on the CD-R in
Picture Package Auto Video,
Producer, CD Backup or VCD
Maker.

cFor the compatible drive, visit the following URL:

http://www.ppackage.com/

[USB Streaming... This function is
not available.] appears on the screen
of your camcorder.

cStart the operations for MEMORY MIX, recording or playing back

pictures recorded on a “Memory Stick” after USB Streaming is finished.

Symptom

Cause and/or Corrective Actions

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