Frequently asked questions – Sony PCG-SRX99K User Manual

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Frequently asked questions

Why doesn't the touch pad work?

You may have disabled the touch pad without connecting a mouse to the computer. See

To enable the touch pad.

Restart the computer to activate the touch pad again.

If your touch pad is interpreting a single tap as a double-click, adjust the button assignments. Follow these steps:

1.

Press the Windows key

. The Start menu appears.

2.

Press the Up Arrow key

to select Programs, and press Enter.

3.

Press the Down Arrow key

to select Sony Notebook Setup, and press Enter. A submenu appears.

4.

Press the Down Arrow key

to select Sony Notebook Setup again, and press Enter. The Sony

Notebook Setup dialog box appears.

5.

Press the Right Arrow key

to select the Touchpad tab, and press Alt+S simultaneously. The Mouse

Properties dialog box appears.

6.

Make sure the Buttons tab is open, and press the Up Arrow

and Down Arrow

keys to change the

button assignments. Press the Tab key to move between shortcut menus.

7.

Press Enter to save your changes and close the dialog box.

If you are still experiencing problems, make sure another mouse was not installed.

You may need to use your Application Recovery CD(s) to reinstall the mouse drivers. See

Using the Application

Recovery CD(s)

for more information.

Why doesn't the pointer move when I use the touch pad?

Try restarting your computer. Follow these steps:

1.

Press the Windows key

.

2.

Press U. The Shut Down Windows dialog box appears.

3.

Press R to restart the computer.

4.

Press Enter.

If the computer does not restart,

1.

Press Ctrl+Alt+Delete simultaneously. The Windows Security dialog box appears.

2.

Press the Right Arrow key

to select Shut Down.

3.

Press Enter.

4.

Press R.

5.

Press Enter.

If you still cannot restart your computer, press and hold the power button to shut down the computer.

If the pointer does not move while playing a disc, press Ctrl+Alt+Delete simultaneously to stop playback and
restart the computer.

You may need to use your supplied Application Recovery CD(s) to reinstall the touch pad or mouse drivers. See

Using the

Application Recovery CD(s)

for more information.

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