Sony KDX-46Q005 - Manual (Page 137)

Other Information
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KDX-46Q005
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Contacting Sony
If, after reading these operating instructions, you have additional questions
related to the use of your Sony television, please call our QUALIA Customer
Center at 1-877-QUALIA3(782-5423) (US residents only) or Customer
Information Service Center at 1-877-899-SONY (7669) (Canadian residents
only).
Before calling Sony customer support, please write down the model and
serial numbers of your TV. You’ll find this information on the front cover of
this manual.
Troubleshooting
Twin View
Problem Possible Remedies
I cannot get Twin View to work ❏ If you are using a cable box to unscramble all channels (as shown on page 34),
you cannot use the Twin View feature. This is because the cable box can
unscramble only one channel at a time.
❏
You can use Twin View to view a signal from a different source that is connected
to the TV’s A/V jacks (such as a VCR or DVD player) in the second window by
pressing
TV/VIDEO while in Twin View.
❏ Sources connected to the CABLE, VIDEO 4, VIDEO 5, VIDEO 6 and VIDEO 7
inputs, as well as digital source display only in the left Twin View window.
❏ Twin View does not display images from a Memory Stick, an i.LINK-equipped
device, or a personal computer.
There is no Twin View window,
or it is just static
❏
Be sure the Twin View window is set to a video input or channel that has a signal
airing.
❏
You might be tuned to a video input with nothing connected to it. Try cycling
through the video inputs by pressing
TV/VIDEO .
Twin View cannot display
anything but TV channels ❏ Try cycling through the video inputs by pressing TV/VIDEO . Check that the
Label Video Inputs option is not set to Skip . (See the Setup menu on page 125.)
❏ Twin View does not display images from a Memory Stick, an i.LINK-equipped
device, or a personal computer.
Twin View displays the same
program in both windows ❏ Both Twin View windows might be set to the same channel. Try changing
channels in either window.