You cannot turn on the product. [239, The power turns off suddenly. [240, You cannot turn on the product – Sony DSC-RX100M3 User Manual

Page 196: The power turns off suddenly

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Make sure the direction of the battery pack is correct, and insert it until the battery lock

lever is locked.

[239] Troubleshooting

Troubleshooting

Battery pack and power

You cannot turn on the product.

After inserting the battery pack into the product, it may take a few moments for the product

to power up.

Make sure that the battery pack is inserted correctly.

The battery pack will discharge by itself even if you do not use it. Charge the battery pack

before use.

Make sure that the battery is NP-BX1.

[240] Troubleshooting

Troubleshooting

Battery pack and power

The power turns off suddenly.

Depending on the product and battery pack temperature, the product may turn off

automatically to protect itself. In this case, a message is displayed on the product screen

before the product turns off.

If you do not operate the product for a certain period of time, it turns off automatically to

prevent wearing down the battery pack. Turn on the product again.

[241] Troubleshooting

Troubleshooting

Battery pack and power

The remaining battery level indicator shows an incorrect
level.

This phenomenon occurs when you use the product in an extremely hot or cold location.

Battery capacity decreases over time and through repeated use. If decreased usage time

between charges becomes significant, it is probably time to replace it with a new one.

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