Sony DSC-RX100M3 - Manual (Page 211)

If a code starting with a letter of the alphabet appears, the self-diagnosis function on this
product is working. The last two digits (indicated by □□) will differ depending on the state of
this product.
If you cannot solve the problem even after trying the following corrective actions a few times,
this product may need repair. Contact your Sony dealer or local authorized Sony service
facility.
C:32:□□
There is trouble with the product’s hardware. Turn the power off and on again.
C:13:□□
This product cannot read or write data on the memory card. Try turning off and on this
product again, or taking out and inserting the memory card several times.
An unformatted memory card is inserted. Format the memory card.
The inserted memory card cannot be used with this product, or the data is damaged.
Insert a new memory card.
E:61:□□
E:62:□□
E:91:□□
A product malfunction has occurred. Initialize this product, then turn the power on again.
E:94:□□
There is a malfunction when writing or deleting data. Repair is required. Contact your
Sony dealer or local authorized Sony service facility. Be prepared to give all numbers in
the error code beginning from the E.
[296] Troubleshooting Messages Messages
Warning messages
Set Area/Date/Time.
Set the area, date and time. If you have not used the product for a long time, charge the
internal rechargeable backup battery.
Unable to use memory card. Format?