Troubleshooting – Panasonic KYB64BXBXD User Manual

Page 14

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26

27

Power source

Check the following information before making inquiries or requesting service.

Operation panel

Sounds and noises

Heat power

Symptom

Probable cause

The IH cooktop cannot

be turned ON.

- The main power switch has not been turned ON.

The power switch was designed so that it will not be easily

turned on if it is mistakenly touched.

Touch the main power switch a little longer.

- The “

Child safety lock” has been activated. (See page 15.)

Main power switch auto shutoff

If 1 minute has elapsed without any operation since the main

power switch was turned on, the main power automatically

turns off.

Turn on the main power switch again.

The “

Deep frying temperature control sensor” and the left

rear IH heater cannot be used simultaneously.

The IH heater turned

itself off while being

used.

Forgotten-OFF auto shutoff

If no key is touched for approx. 45 minutes while an IH

heater is in operation, a buzzer will sound and the IH heater

is automatically turned off.

Touch the key again.

* The timer is recommended for simmering. (See page 22.)

Symptom

Probable cause

Key operation is

disabled.

- Your fingertips are covered or have bandages on them.

- You performed the operation while holding the cookware

handle.

- The operation panel is stained.

Turn off the main power switch and remove any foreign

objects. Then, turn on the main power switch again.

* Remove after cooking when deep-frying.

Keys react even when

only their vicinity is

touched.

Water or other liquids may be on or around the keys.

Remove any liquids around the keys.

Symptom

Probable cause

Noise is heard during

heating.

Various resonant sounds may be heard depending on the

type of cookware. You may feel a small vibration when you

hold the handle and the cookware may slightly move.

This is not a malfunction. Moving the cookware slightly or

replacing it may be able to get rid of the sound.

If the cookware is removed while being heated, a short

metallic sound may be heard.

The level of the

noise from the main

unit increases and

decreases.

It is the noise from the cooling fan inside the main unit. The

level of the noise changes according to the heat level and

the material the cookware is made of.

(When the heat level is increased, the fan will operate at high

speed and generate more noise.)

Even after the main

power switch is turned

off, noise from the fan

is still heard.

While the inside of the main unit is still hot, the cooling fan

operates.

(When the temperature decreases, it will automatically stop.)

Symptom

Probable cause

The heating power of

the IH heater seems to

be weaker.

Overheating prevention function

If the bottom of the cookware overheats, for example, when

preheating too long, the heating power will automatically

reduce. However, the power indication will remain the same.

(The function ends after the appliance cools down.)
Cookware, such as ceramic and earthenware pots, which

cause the IH heater to overheat are used.

Do not use ceramic and earthenware pots even if they are

for induction heating.

When several IH

heaters are used

simultaneously,

- The heating power

decreases.

- The power indicator

automatically

decreases.

- The heat level does

not increase.

The heat level is automatically controlled so that overall

power consumption does not exceed the limit. (See page 31.)

* The power indicator for an IH heater may decrease on its

own. Even after touching

, it may not increase and the

appliance may beep.

Troubleshooting

English

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