Workgroup status display, Distinctive ringing support – AltiGen comm IP 710 User Manual

Page 33

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IP 710 Manual

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1. Press the Menu button.

2. Select PHONE SETTING, then press the Enter button.

3. Scroll to RING TONES and press Enter.

4. Scroll to the desired ring tone and press Enter.

When new ring tones are added to the server, they can be downloaded from
the phone. To download ring tones:

1. Select PHONE SETTING and press Enter.

2. Select RING DOWNLOAD and press Enter.

3. Select YES and press Enter.

Note:

Custom ring tones are not supported.

Distinctive Ringing Support

If the Distinctive Ring options are enabled by the system administrator,
you may have three different ring cadences that distinguish the types of
calls:

• Internal call = 1 ring

• External call = 2 rings

• Operator call = 3 rings

Workgroup Status Display

A programmable key can be configured in AltiAdmin/ACM Admin to
display workgroup status when the key is pressed. The workgroup status
display is in the following format:

WG - workgroup number (up to 4 digits)

CIQ - number of calls currently in the queue

LQT - longest queue time of current queued calls

LOGIN - LOGIN/LOGOUT indicates the agent login/logout state

WG200

CIQ05

LQT05

LOGIN

>TH02

SL060

Not Ready

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