Merrychef 402s User Manual

Page 15

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15

TROUBLESHOOTING

Cooking Issues

Core temperatures not achieved

Wrong program used
settings wrong

Identify correct program
check settings

Invalid temperature

Oven display
message

No display

Oven not ready

Cavity sensor

Mag OH

Ambient temperature

Invalid time

MenuKey error

Display reads ‘READY’
program will not start

Possible causes

Oven not switched on
no electrical supply to oven

Oven is warming up

Cavity sensor not working
correctly

Magnetron overheating
blocked air filter
failed magnetron

Oven overheating

Cooking time is more than
10 minutes

PREHEAT temperature and

program temperature
do not match

MenuKey is invalid

Door not closed properly

Solutions

Switch oven on
check power supply
call service engineer

Wait until oven reaches ready
state

Call service engineer

clean air filters at base of oven
call service engineer

clean air filters at base of oven
call service engineer

Enter a stage time 10.00 minutes
or less

Check PREHEAT temperature
in configuration set-up

Try downloading again
Request new MenuKey

Close door

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