5 contact and support, Contact and support – Beijer Electronics EPC TA70 AM EN User Manual

Page 9

Advertising
background image

Introduction

2.5 Contact and Support

If you want to report a fault or have a question about the Panel PC, please contact
your local supplier or fill out the form on the web site.
1. Enter the web site

www.beijerelectronics.com

and select Support.

2. Select Contact in the menu. Make sure to provide information about type

number, serial number, environment and an installation description.

The form will be sent to the manufacturer’s help desk and they will answer your
question or register your improvement/fault.
To ensure quick resolution, provide as many details as possible in your report.
Include the date and time when the problem occurred, a description of what you
were trying to do, the detailed steps you took that led up to the problem, and
details about any error messages received.

Beijer Electronics, MAEN042

9

Advertising