Technical support – j5 create JUD200 USB 2.0 Newport Station User Manual

Page 42

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TECHNICAL SUPPORT

If you have any issue using this product please follow instruction below before returning
this product to the store.

1. The User Manual

It contains the detail instruction and troubleshooting section. Many common issues
can be easily resolved by reading the user manual.


2. Online Support

Please visit the j5 create website (www.j5create.com) to find the latest software for
your device. If you are still experiencing the same issue, you can submit a
description of your problem via email

[email protected]

. Our j5 create

technical service support team will reply to you within the next 24 business hours.

3. Telephone Support

Please feel free to call us at 888-689-4088 and one of our support technicians will be
happy to assist you


Customer Service:
Toll free number: 888-988-0488

Technical Support:
Toll free number: 888-689-4088

Email: [email protected]

Please contact Technical Support during business hours. 10:00AM-6:00PM E.S.T Monday-
Friday for further assistance.















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