Konica Minolta bizhub 25e User Manual

Page 117

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6-4 Troubleshooting

Status

Things to check

Countermeasure

Cannot print
documents

Is the machine online?

Printing is available when the machine is
online.
To switch the machine to online:
Press [Off Line] on the print ready screen.
(If the print ready screen is not displayed,
press <Mode> repeatedly until “Print Ready”
screen is displayed.)

Cannot print
correctly

Are the paper size and
orientation settings, etc.
set in the application being
prioritized?

The settings of the application software may
be prioritized, depending on the settings
of the printer driver. Specify the correct
settings in the application software.

Does the machine have
sufficient memory for
printing?

If you are printing multiple sets, first check
whether you can print one set. Set a lower
image resolution. Alternatively, reduce the
size of the data by simplifying the image.

Cannot print PDF
documents correctly
using KONICA
MINOLTA bizhub25e
PDF or operating
from machine control
panel.

Is the optional PostScript
Memory attached?

You may print them correctly when the
optional PostScript Memory is attached.

Are the fonts embedded in
the PDF file?

When the characters are garbled, you may
print them correctly by creating a PDF file
with the fonts embedded in the file.

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