Consultation call and call transfer – Avaya Integral 3 / 5 FC1 User Manual

Page 30

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The functions

Integral 5

30

Consultation call and call transfer

During an external call, you can switch the handset to mute and carry out

a query within the room or with an internal subscriber. Your call partner

waiting on the line cannot hear you doing this. You can also transfer your

caller internally or externally.

Consulting with an internal subscriber

You are speaking on the telephone.

R

Go to consultation mode with the R button. Your first call partner can-

not hear you.

7

P Q R S

6

M N O

5

J K L

4

G H I

Enter the subscriber’s internal call number,

e.g. 7654.

You are connected. Your first call partner is made to wait.

Refer–back to a list entry
You can select a refer–back subscriber from the call list, the redial list or the

phone book.

You are speaking on the telephone.

R

Go to consultation mode with the R button. Your first call partner can-

not hear you.

0

Call up the required list, e. g. the call list by pressing the 0 key for a

long period.

O K

O K

Scroll to the desired entry and confirm.

You are connected. Your first call partner is made to wait.

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