Avaya Integral 3 / 5 FC1 - Manual (Page 31)

The functions Integral 5
31
Consultation call and call transfer
continued
Ending consultation and retrieving the initial call
R
End consultation with the R button.
You are reconnected with your first call partner.
Transferring a call partner
You are speaking on the telephone.
R
Go to consultation mode with the R button.
7
P Q R S
6
M N O
5
J K L
4
G H I Dial the subscribers number, e.g. 7654.
Tell the subscriber you want to transfer a call.
Replace the handset.
The first call partner is now connected with the second call partner.
Your connection is not occupied.
External-external call transfer must be enabled by your system administra-
tor.
You can pass on the caller directly, without waiting for her/him to pick up.
If the internal subscriber does not take the call, the call will come back
to you after a short period.
You can also transfer an external subscriber externally. However this only
works if the first external subscriber is the caller.
With an external-external call transfer two trunk lines are occupied!