Faults and what to do about them, Faults, Cause/remedial action – Neff W7460X1GB User Manual

Page 24

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en Faults and what to do about them.

24

Faults and what to do about them.

Faults

Cause/remedial action

Water is running out.

Attach/replace the drainage hose correctly.

Tighten the screw-fitting on the supply hose.

Water not flowing in.

Detergent is not dis-

pensed.

Start button not pressed?

Tap not open?

Filter blocked? Clean the filter.

Supply hose kinked or trapped?

Washing machine door

cannot be opened.

Safety function active. Stop programme?

2

(without final spin) = $ (Rinse hold) selected?

Can be opened by emergency release only?

Programme does not

start.

Start button for a pause or Ready in time pressed?

Washing machine door closed?

Childproof lock active? Deactivate.

Detergent solution is not

drained.

2

(without final spin) = $ (Rinse hold) selected?

Clean the drain pump.

Clean the outlet pipe and/or drainage hose.

Water not visible in the

drum.

Not a fault – water below the visible area.

The spin result is not sat-

isfactory.

Laundry wet/too damp.

Not a fault – the unbalanced load detection system has interrupted the spin

because the laundry is unevenly distributed. Distribute small and large

items of washing in the drum.

Selected speed too low?

Spin cycle started and

stopped several times.

Not a fault – the unbalanced load detection system is adjusting the imbalance.

The programme takes

longer than usual.

Not a fault – the unbalanced load detection system adjusts imbalance by

repeatedly distributing the washing.

Not a fault – foam detection system active – a rinse cycle is switched on.

The programme duration

changes during the wash

cycle.

Not a fault – the programme sequence is optimised for the specific washing

process. This may result in changes to the programme duration in the display

field.

Residual water in the care

product dispenser.

Not a fault – the effect of the care product is not affected.

Clean the insert if necessary.

Odours in the washing

machine.

Run the Cottons 90 °C programme without laundry. Use standard detergent.

x

symbol flashes. Foam

may escape from the

detergent drawer.

Too much detergent used?

Mix one tablespoonful of fabric softener with 1/2 litre water and pour into com-

partment II (Not for outdoor fabrics, sportswear fabrics or those made with

down.)

Reduce the detergent dosage for the next wash cycle.

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