Brother DCP-J525W User Manual

Page 79

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Troubleshooting

75

8

Is your WLAN access
point/router in stealth
mode? (not broadcasting
the SSID)

wireless

You should type the correct SSID name or Network Key by hand.

Check the SSID name or the Network Key in the instructions supplied
with your WLAN access point/router and reconfigure the wireless
network setup. (For more information, see Configuring your machine
when the SSID is not broadcast
uu page 26.
)

I have checked and tried all
of the above, but still cannot
complete the wireless
configuration. Is there
anything else I can do?

wireless

Use the Network Connection Repair Tool. (See (Windows

®

) Confirming the

IP address and the Subnet Mask using the Network Connection Repair Tool.
uu

page 76.)

The Brother machine is not found on the network during the MFL-Pro Suite installation.

Question

Interface Solution

Are you using security
software?

wired/
wireless

Confirm your settings on the installer dialog.

Allow access when the alert message of the security software appears
during the MFL-Pro Suite installation.

For more information about security software, see I'm using security
software.
uu page 78.

Is your Brother machine
placed too far from the
WLAN access point/router?

wireless

Place your Brother machine within about 3.3 feet (1 meter) from the WLAN
access point/router when you configure the wireless network settings.

Are there any obstructions
(walls or furniture, for
example) between your
machine and the WLAN
access point/router?

wireless

Move your Brother machine to an obstruction-free area, or closer to the
WLAN access point/router.

Is there a wireless
computer, Bluetooth
supported device,
microwave oven or digital
cordless phone near the
Brother machine or the
WLAN access point/router?

wireless

Move all the devices away from Brother machine or WLAN access
point/router.

I cannot complete the wireless network setup configuration. (continued)

Question

Interface Solution

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